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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 598 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my sister in law and she loves it. She wears it everyday and says it has helped her track her activity and sleep patterns.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Jawbone UP for over a year. I have had to return 4 of them so far, this version we will see. I have trouble getting it into sleep mode, you tap it twice but nothing happens. So you have to mess with it numerous times for it to recognize you are trying to change modes. One thing I have always liked is the software it is very good!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not provide all the features that I thought it would. It is ok for the price though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great as a starters unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have trouble staying connected to app you must turn your phone off to reset it every day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Not the Best Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band does not stay on & falls off very easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Father's Day gift on the recommendation of family and friends. It did not disappoint! Innovative technology and it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I upgraded I purchased 2 jawbones and I'm so glad I did. I'm enjoying mine so, that I gave the other one away as a gift. Boy were they happy.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Alright band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tracker and it's apps however the band from my first UP2 only lasted about 9 months. I would have gave this 5 stars if they had a way to replace the band if it breaks. You have to warranty it and it takes a few weeks to get a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy for the price. It has everything you need,very accurate in measuring your steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jawbone activity braclet. It's thin and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice tracker for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Band is slimmer than other trackers. Works great and reasonably priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how accurate the sleep mode is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how accurate the sleep mode is. The alarm function works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Working on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one broke, my second one is working ok, will keep you posted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very interesting buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im looking forward to seeing how effective it is on helping me keep tabs on my way of life...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unobtrusively light. Odd clasp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this basic item especially taking into consideration the amazingly low price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If only the latch was reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an Up24 and loved the sleek look of the Up2. This would be a great product if it would stay on during a workout. I am a fan of the app, but the band latch is not reliable. I wish they would provide a fix for it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no fit bit but works just as good. Bought for both my brothers and they love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picked up on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for $20 on sale. The app is great. Tracks everything you need. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome step counter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It counts steps and tracks my sleep juat what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great band. Slim and accuracy is good too. Looks nice

    I would recommend this to a friend