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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 598 reviews
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Works as advertised. Works as

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my product. It works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to track sleep, and workouts.:)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good functionality, poor design of band.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Jawbone UP24 and got the new Jawbone UP2 for my wife. The design of the clasp on the band is very poor as it came off a couple times when she took off a jacket. After a couple weeks she lost it as the band somehow unhooked by itself (while she was shopping) and she never realized it was gone. Ended up getting her a UP24 and she hasn't had a problem with this one coming off. It's too bad as I really like the Jawbone functions and the phone app but they screwed up with the band on this one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Easy to use, hate the clasp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device suits my needs, feedback is annoying. Clasp easily releases on it's own. Lost the first one because of this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not seem very accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep monitor does a random job of sensing start of sleep period. Step counter records about twice as many steps in a similar day as my a previous Jawbone Up1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't complicate the wearable. We dont need to touch it except for alarm. Everything is managed through app. Love the IOS App better, synchronizes faster than the android app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band lasted a month. I tried everything to keep it on my wrist including one reviewers suggestion of using a small rubber band. Nothing worked, and eventually after a busy day i looked at my wrist and it was gone. It was a total waste of money. I have had every band jawbone has released and they all usually work a year before they just stop charging but i didn't even get that. The program is good but i will never buy another up band because of this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Jawbone UP tracker (UP, UP24, UP3) I really like the sleep tracking feather. I like that you don't have to calibrate it like some of the other cheaper trackers.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves this gift. He wears it everyday and he is not super tech savvy so this works great for him. It links to his phone and he can see all his steps and sleep readings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up ok, worked one day , then had to reset again . Have to double tap multiple times to find the correct spot to switch from sport to sleep and back. Decided I do not like having to check my phone to see how my steps are going. Will be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great price and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really the up2 so far. I really like that it charges through USB and that i dont have to keep buying batteries for it. It works well with the app is as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UP2 Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracker is ok at making you aware of your fitness goals. Not sure how accurate it is. Slipping off your wrist is a problem. I ordered the clasp Jawbone is offering to correct this but I have not received it yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest band with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my UP! by jawbone Easy to use. Stays on great with little clip they send free. So easy to see where I am at. Syncs to my IPhone all day long. It is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tracker. I got it in a deal for $20. There was a problem with the latch coming off easily, the Jawbone was proactive enough to send the extra clip. I would recommend this product. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UP 2 worked fine for the first 2 weeks, then stopped working all together. It doesn't even charge. Searched for solution on the internet and found that the only thing that might work doesn't even exist on the UP2 (reset button). I had read similar reviews, but decided to take a $100 chance, and paid the price for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tracker. It's very light weight, records all my movements, & it doesn't have to be plugged into my phone, it connects via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for beginners. I like my Jawbone - UP2 Activity Tracker - Black Diamond

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - easy for tracking everything I need. Love how it syncs with My Fitness Pal seamlessly. Love Smart Coach - very inspiring!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP2 didn't work properly so I exchanged it for an UP3. The UP2 is the same as a regular UP band.

    No, I would not recommend this to a friend