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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 598 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Nice Design / Style / User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and very stylish as well as a good way to track your fitness and sleep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek lightweight tracker. Sleep mode is awesome. Even counts stair flights!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor hard to connect to IPhone. No directions to sync

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for tracking steps and meals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reminders and the UP "Coach" is very helpful! A little difficult to put on, but otherwise very pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok tracker, keeps disconnecting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Jawbone UP2, keeps disconnecting from my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full of bugs, from randomly increasing daily calories to keeping my food from the previous day and adding it into next days meals. Very frustrating. Ended up buying a Fitbit that is working very well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks steps better then the fitbit and the design is nice and stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic fitness tracker. I'm glad they re-did that band. The old one has a tendency to fall off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the previous model. I like that it automatically goes into sleep mode at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband used this for over a year. It held up better than my Fitbit band with sports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and sexy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sleek and sexy little bit of personal wear is a powerful tool in the crowded activity product realm. Giving you an option that you barely feel when wearing makes it easy on you during a workout. The usual calories burned and steps etc... all there. The bonus however is the sleep monitor. So ....... Run don't walk and get yours today !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    its alright...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never seem to reach my goal. If u are not swinging your arm, it doesnt count your steps. I took a 2 mile walk (swinging my arms)and even ran some and it said i only took about 300 steps. I would choose something else next time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a basic fitness tracker at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not always accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good overall, but ins that I get steps even when I am in my car driving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gadget to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good day to day gadget that everone should wear. Keep you updated of your health needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look the feel and works for me. It's comfortable It has a lot of functions..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the band is functioning, it is great. The problem is that it breaks/malfunctions easily. I'm on my 5th band due to it failing to synchronize, or the band breaking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great bartery for use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very like this tracker !take almost a week battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to use, good software...................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product tracks multiple activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because it monitors both my walking and biking activities.

    I would recommend this to a friend