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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 598 reviews
  • Rated 5 out of 5 stars

    Excellent fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new Jawbone. I had the old version and then changed to the Fitbit for a little while. This new model charges faster and offers more of what I'm looking to track in an easy to understand format.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only works for a short time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two different styles of the Jawbone Up and both stopped working in less than 6 months. I am not impressed with Jawbone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an up band since 2009. The product has improved greatly and works well. Customer service was always excellent. (I've not used them for this band) love the instant app sync!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Entry Level Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level tracker. It does what it was made to do. Other products have more advanced features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This activity tracker is limited in its functions, but it takes care of what I wanted to .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to record my steps/sleep/activity but didn't want anything with a screen or too bulky. This was on sale and works perfectly for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute little band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I'd recommend the rope version of this app instead of the clap version. Look up YouTube for anything you need to know about the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Up and I am glad they have improved the quality of the band. I absolutely love the overall performance of the band it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jawbone is second to Fitbit . But I got a good deal and it's worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker has been great to track my activity through out the days. It has helped me on my weight loss goals. Love the simplicity of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Gadget Larger Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly innovative gadget that is not only a Hip Cool Saviour to personality and fashion. But also a life changing healthy lifestyle device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my friend as a birthday gift. She loves it and it is encouraging her to move more. Now, I want one for myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout the year I had it, I had it replaced 3 times because the band broke. I was supposed to have it replaced a 4th time, and was told that it was backordered and I would receive it within a few months later. I never received it, so I contacted the company, never heard back. I filed a BBB complaint, and was told that they only respond through their own channels, the same channels they weren't responding through. Then randomly months later I got an email telling me I had contacted them, even though I hadn't. Long story short, they refunded me a year later, and told me they no longer had any stock of this product, which I'm sure is because they all broke, so it was pulled from their product line. I wont ever buy another Jawbone product bottom line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inaccurate Inconvenient to use Unlikely to purchase again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool bluetooth feature, better than the previous ver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most affordable tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issue of the band to slip out.Doesnt fit well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker to start with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Jawbone. I love the app. It is a great product to begin your fitness journey with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great band for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its keeping up with all the wear and tear im govong it,,great app, great band,,up band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this . Can't live without it. Definitely makes my fitness more attainable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jawbone/Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my jawbone, the charger not so much, it doesn't give me enough charge.

    I would recommend this to a friend