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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 598 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent fitness band.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP 2 is easy to link to a smartphone or computer. Also easy to charge. Does an excellent job of tracking steps and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best activity tracker and light!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what it is--a step counter and sleep monitor you can wear all the time without hurting your wrist. Eureka! The clasp is a little tricky but once you get the hang of it, it never falls off. Battery lasts 9 days and only takes an hour to charge. Jawbone app is one of the best, too. If you don't need a smart watch, get this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Like your not wearing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is smaller than the UP24, the UP2 is like you don't even have it on. The band takes a little getting used to (putting on and taking off) but it stays securely in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Jawbone App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Jawbone motivates me to be more active. The app for the Jawbone is interactive and gives you helpful recommendations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might as well buy a smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device. Pros -Good app that tracks data well and makes decent suggestions -Comfortable and sleek -Seems relatively accurate Cons -Terrible clasp -Got bored of tracking steps within a month -Might as well buy a smartwatch or wait for a new more in depth device releases. Fitness trackers seem like they will soon be obsolete.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    I Love My Jawbone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone fitness tracker has been a great addition to my daily routine. Firstly, being able to see my progress throughout the day encourages me to keep up the good work or reminds me to "get on the good foot" with my steps. Additionally, I downloaded the MyFitnessPal app and these two app work powerfully together and are phenomenal. Consequently, I have found that I go to bed earlier, make better food choices and am exponentially more active in an effort to meet my goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, lightweight, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone app is very elegant, and easy to work. The band is simple, and keeps track of steps and sleep well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great way to track activity and sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Was very surprised how it was able to distinguish when I was in deep vs light sleep.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any complaints. It's worked well and I like the app on my phone. The clasp could be more secure but it hasn't been hard for me to work with it.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Not good as UP24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike former model Up24, one size fits all. Only problem is band seems too easy to come off or get lose, especially when its get wet. Other issue is new tapping function. Instead of physical button, now you have to double tap to change mode, but device does not recognize it most time. Hope newer firmware version can solve it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Sister loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone who needed to be more aware of their body cues. Although it does not specifically tell you when to drink (she has a problem with getting dehydrated) you can set it to tell you when you've met certain amounts of activity. She uses this to let her know she should probably drink something. Her goal was actually to gain weight and the coaching part of the app has helped her to achieve this goal and become an overall more healthy person

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good product - wish it were waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a good job of tracking movement and sleep. The silent alarm function is very nice. It's not even waterproof enough to take in a pool, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker works as advertised and has helped me analyze where I can improve in my day to day health. The app that goes along with this is great. The only thing keeping this from 5 stars is sometimes when i tap the face of my Up 2 twice per the instructions it doesn't respond like it's supposed to. Sometimes it does but sometimes I have to tap it repeatedly. Not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this band for my none tech savvy wife and she loves it. Simple to use and not too much extra not needed features. Great product so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UP does everything I'd like it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP2 does everything it says, which I absolutely enjoy. If I had to say one critic it's that sometimes the touch feature isn't very responsive. I'm not sure if it has to sit just right on your wrist, or if you have to touch it in a certain place but that's it. Other than that, I wear it for everything and it does great!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Previous UP24 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped using UP24 after it failed again and was out of warranty and Jawbone wouldn't replace again. Been using Apple Watch for activity but wanted to track sleep. UP2 seems to be a more reliable product vs 24 but I struggle with the clasp at times. Still a better solution compared to Fitbit but concerned about longevity of both band and the company itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement but there could be more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP2 is a huge improvement on the previous UP band, however there could have been some more. It often takes more than the prescribed two taps to wake up the band and if the band is too loose on your wrist the UP2 will unlatch by itself. I found this annoying so I tightened the band, however it seems too tight sometimes but when I loosen it, it's too loose.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Got it free so it's pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has the UP version 1 and they like it. This UP 2 is smaller classier style that barely feels that it's on. Functions work well.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Clasp

    Rated 4 out of 5 stars

    My third UP is working properly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ad trouble charging my first UP and had to get a new one. The clasp on my second one came loose, and I lost it. i purchased a third one and so far, so good. occasionally I have to turn my phone off and restart it to get the UP to accurately show date and activity and sleep levels. Otherwise, I am well satisfied and love the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for tracking my activity and with the app it helps me to track my diet to

    I would recommend this to a friend