Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
Loading...

Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 598 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fitness band

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size band. very comfortable fit. The UP app is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    it was free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my mom and i already had a fir bit. However i looked into it and not a bad product.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Fitness Tracking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Fitbitb tracker I used to use. This Jawbone tracker not only tracks my activity automatically, but it also gives me information about my resting heart rate and sleep patterns. With this tracker Jawbone had developed an outstanding tracker with an even better customer support. I highly recommend this Jawbone tracker to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 5 out of 5 stars

    Love the UP2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an UP wearer for a few years and I love the UP2! The previous UP24 gave me a rash b/c I'm allergic to nickel. The UP2 does not cause any discomfort on my wrist like the previous one. The only con is the clasp sometimes catches on delicate fabrics (laces,etc.) or catches my hair when I sleep. Not a reason for me not to wear it though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch Capability is lacking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had an UP 24, which i loved but it broke on me twice due to sand and dust getting inside. I really like Jawbone's app and features so I decided to move to the UP2. The construction is definitely better than the 24. The only downside is that instead of a button to push you tap the top of the band to change between modes. This feature is tempermental at best. The area you tap is not consistent and I have yet to find a consistent double tap rhythm to change modes. It ends up being easier to change modes through your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product and good upgrade.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved from the UP 24 that I upgraded from; good tranfer of data and easier to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool tracker. the same as the up3 minus the haert rate tracking, but for half the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: I think it could be a little clearer to read in regard to steps. Plus the band slides open every night and it falls off while sleeping. Also you cannot change the band at all. Pros: it is lighter and a thinner band.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted fitness tracker. Works great. Still learning about it but so far pretty easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the Jawbone app on my iPhone. The trackers on the other hand have been a little disappointing so far. First flaw is that you have to swing your arms to track the steps. So when you carry something or are doing an activity where your arms are more stable (biking, mowing the lawn, etc) your steps are not counted. Second flaw is that at times I have to tap multiple times to get the band to activate or switch modes sometimes even having to result to hitting it. I've had this less than a year and the "lock" on the band is slipping comes loose at times. Again, I really love the look and feel and suggestions and tracking on the app but the bands just need some help without us having to pay $100 or more to get that functionality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Different than UP24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are pros and cons to the UP2. I enjoyed up24 a lot -particularly the wraparound feature. The up2 requires more effort for you to put on. Pro of UP2 is the size - small and the look it great for everyday wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this, surprised me. I never knew how many steps I took a day. Great tool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice activity band for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me. Tracks steps and keeps track of food eaten good product

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love the Up2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a first generation up band before this one, it is a big improvement. The band is very thin now, I barely know I'm wearing it. Tracks sleep and steps very accurately. Has a great app, the best of all the apps for trackers that I have seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker, wish it was waterproof.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fitness tracker. I only wish that it was waterproof, as I hate having to take it off in water. Also, I wish the band had just a normal watch band type clasp on it, as the one it has can be a little tricky. It has fell off a few times, but luckily I noticed when it did. Overall, it is a great fitness tracker, and the UP app on my Samsung S5 works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, no frills fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no frills fitness tracker. Purchased for a teenager to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitness tracker it helps me to monitor all of my activities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great tracker - my first one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one. It is very user friendly. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple but the right price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is very easy to use and the band is simple. Does what it advertises:

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great replacement to the UP24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this band was a great replacement to he UP24. It's priced right @ $99

    I would recommend this to a friend