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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 791 reviews
  • Rated 4 out of 5 stars

    I really like the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks, it's nice and slim. The software is the best thing about the jawbone, especially the sleep report. It does loose connection often and is difficult at times to get it to switch into sleep and active modes. It makes you wonder if you're having issues, but then it will start working properly?

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Good activity and sleep tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Up2 better than the Up24 previous gen due to the smaller form factor. However, a couple of things potential buyers should be aware of: 1. Clasp may not be secure so go to the hardware store to buy and o-ring to keep it in place = quick fix. 2. Automatic sleep detection doesn't work too well, so i use my smartphone to enable sleep mode. A firmware update disabled the ability to put the Up2 to sleep manually. 3. My previous Up2 band broke in the area next to the module. A google search shows this to be a common breaking point. I don't wear the band as tightly now to prevent it from happening on the new one I bought once the original was out of warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    very great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a very great buy it tracks all of your steps the food your eating and how much sleep your getting or when its a great time for you to get in bed and get the right amount of sleep

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this and loves it! It was exactly what he was looking for without paying for the more expensive models. The sleep function seems to be fairly accurate as well. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    I love my UP2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought an UP2, I had a cheaper tracker to determine if I would use it and I really loved it - especially sleep tracking and inactivity alerts. When that tracker started to falter after a few months, I started researching other options and found the UP2. It had all the features that I wanted and more. The app is super easy to use and provides useful information and suggestions as well as food tracking. The food tracking is a little clunky, but the rest is excellent. I'm really happy with my purchase and would certainly buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness band for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents for Christmas and they both set them up right away. The week before Christmas they had just purchased their first smart phones. Easy for them to use and understand. Very helpful information for them. Great gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice with one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fitness tracker. Nice application to view results on your smartphone. Interfaces with many other apps to transfer information. The only down side is that the band has a tendency to come unlatched. I resolved the problem by using a small rubber band around the clasp to keep it latched.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great for tracking sleep and steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Jawbone UP2 for the smart alarm. The alarm works great with a slight buzz. The sleep tracking is pretty accurate and useful. The food tracking could've been better.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness band and it's on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone band keeps track of your exercise, sleep and nutrition in a seamless way. The app is great too! And if you buy it at Best Buy you save $20!!!! Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it works. Super easy to keep track of everything. I love the fact that I can check how long I sleep at night. It keeps track of all my activities. Very exact with all the info. Love it! I would recommended to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jawbone's UP2 fitness band is easy to set up and use. With the firmware upgrade you no longer need to "tap" to take the band in and out of sleep mode. The new fashion colors gives no excuse to wear this band all day everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is my second jawbone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked Up24, but a really like this one. Very like to wear I forget that I have it on. Just wish there were more colors.

    I would recommend this to a friend
  • Cons mentioned:
    Band, Clasp

    Rated 1 out of 5 stars

    Tighten up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try out my new jawbone. I set it up and charged it overnight. After wearing it at work for a few hours i noticed the band loosening up due to the locking mechanism only clips together with nothing else to hold it together and keep it from falling off. Needless to say i ended up losing it while at work because the clasp came open and it fell off. I will never buy one again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Fitness Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP2 helped me lose 40 pounds in 4 months! It's a great motivator and very reliable and easy to use. I love the fact that I only have to charge it once every 9 days!

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. The band is sorta a pain to fasten. It also has to be worn tight or it comes loose and falls off. Does the job it's suppossed to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Wife Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has pushed my wife to move more throughout the day. To me, it seems just as impressive as a FitBit. A very decent product worth getting if you want to get more health-conscious with the steps you take every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness band!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for every member of my family for Christmas for all ages and fitness from a 12 to a 70 year old and they all loved them and used them. Also great for both the active athlete and the retiree! Great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tracker but can be annoying if you want to put it in sleep mode or check your steps count and you are not by your phone. It can sometimes can snag on clothing because of the hook to secure the band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tool to keep moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see this as being completely accurate (especially the sleep part) but it is a great tool to remind you to keep moving and to use to monitor your sleep habits. Because it has to be connected to a phone by Blue tooth, it uses up the phone battery quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone has a nice look , long life battery , and it is easy to use. I haven't needed it , but I've heard the company has excellent customer service.

    I would recommend this to a friend