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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 791 reviews
  • Rated 3 out of 5 stars

    Trouble syncing with app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitors steps great, however the update now doesn't require a double tap to put in sleep mode and doesn't actually register my sons sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok since I got it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product free when I bought my phone. I wouldn't recommend you buy this as you must have the app and it's only good for step tracking

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness AND sleep tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth aspect of this Jawbone makes it so much better than the first version. The only issue I've had with this newer version is that a few times it has not synced without rebooting my phone. Otherwise, great device and the numbers are accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lighter and cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Up2 is cheaper than its older version and use tapping, much cooler way than Up24 to control the system. However, it is only water-splash proof. And I am much interested in the incoming UP4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to give UP24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade to the UP2; wasn't happy about it at first but I love it now! Looks more like jewelry, less bulky than the UP24. Now monitors your sleep without having to activate. I'm pleased with the purchase and would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and fit. Just didn't do what I expected it to do. It was way off on calories burned and it's difficult to use the interface. Also hated having to tell it I was going to sleep. I also found the steps to be lower than any other device I've owned. I really wanted to like the Up2 and Up3, but I don't I would return it if I could.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is very easy to use. The supporting app is very well designed and user friendly. Only takes 1 hour to fully charge every week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Jawbone-Up 2 is easy to use and comfortable to wear. It syncs easily to the App and is a great motivator! If I see that I'm close to 10,000 steps, I get out and go for a walk.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    good for sleep tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jawbone UP2 record my sleeping status in details. For activity, it is also accurate, but could not recognize varies type of activity. In all, I love this activity tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a previous UP band. I love the new silver color. It looks very dressy. Works great & app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this band. It fits well and looks fashionable. It is pretty accurate in counting steps. The only thing I don't like is that you have to check your phone or tablet to see your progress but for the price I paid for it I'm ok with checking my tablet. I would purchase this version or a higher one if I ever need a replacement. I had the version before this one and it was bulky but it worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tracker, great to be able to monitor steps, food and sleep, very interesting to see how good or bad you sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great device but new design not stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks steps very well but the new design doesn't stay on wrist like UP24. Need to be careful it stays clasped.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Not for hardcore people that work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clasps is made stupid and you can't get it wet. Need to be redesigned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a previous model to someone as a gift. I bought this newer model for myself, due to the bluetooth capability. It doesn't measure as much data as some similar products, but it's fine for what I want.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Love Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems getting this Up2 to work. It will not charge either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement over original UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my original UP band. Mutch improved from the UP. More durable and secure on wrist. Recent update to firmware helps address issues reported about switching between wake and sleep modes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for getting into the wearable tech with hurting your pocketbook. It has the basic illumination to let you know when your sleeping or exercising. But the real reason you buy this tracker is for the awesome Fitbit app. You get the same great app functions regardless of which tracker you have. Except this does not track your heartbeat. The minimalist feel is the best part while you are exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work as well as my old up24. This 1 looses connection a lot. It does look more stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Up2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable, you don't really realize that it is there. Only downfall is it is kind of hard to clip it on.

    I would recommend this to a friend