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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 791 reviews
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    App is great . Clasp is faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clasp on the band comes apart easily. The band and app work great otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It does everything the description says it will do. The only drawback is that occasionally it will unpair from my phone and I have to resync it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps you in tract for achiving goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use everyday my Jawbone - UP2, it remind me not to fall out of my exercise routine, besides it tract my sleep in order to know if need I need to go to bed earlier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device to keep track of your steps... I'm just a little skeptical if the count is accurate at all. But overall awareness is the first step to a healthier lifestyle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easier to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous version and i am liking this version way better! Very easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from the 1st gen jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a gift for my 16 yr old son who had the 1st gen ver. He really enjoys the new features and find it much more comfortable to wear for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great product-comfortable and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. No buttons to push. Tracks your sleep automatically and has lots of great features. I use the alarm feature which makes the band vibrate for the time you set it and no one knows. A great improvement over the original Jawbone band.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device hard to put on. Better water resistant than previous versions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the first generation UP and this was a replacement for that one. Overall, works great. Not particularly happy about how the bracelet is fastened.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than my old fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Jawbone U2 and the Iphone interface is great. The only issue that I have is that it seems to lose connection to my phone and I have to re-pair it too often. Like every couple of days. This seems to be a problem with low energy bluetooth products. Not an issue with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    The Best Out There...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP in the most interactive lifestyle assist, not just a fitness band. It assists you in getting your best workout, sleep, and consumption based on your information gathered from your workout, sleep, and logged in meals. The best app... I just think they should work on the hardware much more - although they do replace it as long as you have warranty (which they do awesomely).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice app good all around battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well, wish it had a display screen. Great battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the up24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to tap anywhere on the outside of the bracelet is good in theory but has resulted in many accidental taps. I have accidentally turned off the alarm in the middle of the night. I prefer how the up 24 had a button I had to deliberately push. The strap for putting it on and off is easier than putting on a watch strap, and as always the up app is great.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Good activity tracker for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this band to replace an original UP24 and it was considerably cheaper than the latest version of the same model with the only noticeable difference being the band. As it turns out the band is my least favorite feature on this model as it's cumbersome (at these for me) to put on and take off. Since I take the band off at night this is an important feature to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Fitness & Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like The Jawbone because of the different types of activities it tracks, especially when in sleep mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a fitness tracker to help motivate me to lose weight and get in shape but did not want to spend alot of money. I saw the Up2 and it seemed like a good choice. I have used it for a month and I love it! The app is very good and I love the Smart coach as it gives me some very good tips. I would recommend this tracker to anyone who wants a nice inexpensive tracker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK, but I like the clip better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, but returned it and got the clip on. It's better and I don't notice it. The bracelet is fine, but I find it less comfortable than the clip.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for tracking my steps and sleep, it has been doing it great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device free of charge when buying the Note 4. But the 2 are NOT compatible. Go Figure! So i ended up giving it to a friend, I already had a FitBit Charge, which I love! Hhmm. . . Don't know that the 3 srars are accurate. I'm sure it's a great device. By looks alone, I like it better than the Charge but I never actually got it working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgrade to up2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this better then the fitbit my husband has. There is only one problem with it staying hooked. Has come off during the night and playing golf.

    I would recommend this to a friend