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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 791 reviews
  • Rated 5 out of 5 stars

    Excellent activity tracker for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price. It was easy to set up. Love the read outs that I get on my phone. Can customize to suit your activity level. The smart coach feature gives some great tips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a previous Jawbone UP24 that failed for the second time. Seems to be working good, charging the battery is a bit tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great device for tracking sleep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleep feature the best. I truly would recommend this product to anyone who is active and wants to track their sleep or activities.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might recommend up4 for the additional price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might recommend a up4 for the additional price. Add heart rate to get most out of product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Up 3. The price was excellent and it gives a great deal of information, helping me track patterns of movement, sleep, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 1 out of 5 stars

    Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only tracks steps and sleep. It has the ability to track meals/calories but the nutrition info is off, I had to keep editing my meals. Takes too long to sync to the app. For the price, I thought it would do a little more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My up3 was great until I started having problems with it unsyncing. Other than that it's was ok. The app is still the best though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and didn't really think I'd get much use out of it, but this has been a wonderful surprise. It really helps me be more active and aware of how well I sleep and eat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone app not very user friendly. It was kinda difficult to understand what needed to be done. No instructions with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Replacement for up 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little more stylish. Works well. Battery time about 10 days. Lip coming from jawbone for a bit of security so you don't lose the band.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it keeps track of my steps and sleep. It is very helpful with my weight loss and sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay on sleep mode all the time when you are asleep. Sometimes it switches from walking to sleep mode for no reason.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says I burned wag more calories than possible and it falls off a lot. Returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Exchanged for Fitbit and it won't stay charged onl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to see results without using my phone exchange for Fitbit but it does not hold charge one more trip to Best Buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 2 out of 5 stars

    Poor clasp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described but falls off twice a day. Clasp is junk poorly designed clasp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Nice and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I love it. It helps us to monitor our sleeping habits. I love how the Up2 learns your habits and schedule

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    band felt awkward and uncomfortable......I would recommend for others it was just not for me...returned for a Fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my friend and she loved it. She very active and wanted to track her food count plus her daily movement. So far its doing everything she needs it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous product except the band latch opens so ea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous product except the band's latch opens so easily, it fell off my arm once too many times. It's gone. I lost it. Not good. Great product. Terrible latch system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my sister in law and she loves it. She wears it everyday and says it has helped her track her activity and sleep patterns.

    I would recommend this to a friend