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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 791 reviews
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed, the Up app would not sync with the band. Returned for store credit and purchased the Apple Watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the birthday boy loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fast shipping from Best Buy with no issue. Bought this for a birthday boy at college. He loves it and start wearing it as soon as he opens the box. Perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Poorly made product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jawbone was very temperamental. I had a hard time charging it. I had to return several jawbone bracelets because they would crash on me! Never again will I purchase a Jawbone fitness product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Started Out Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fitness tracker and the initial set up was an easy process. Then after using it over the next few days, I experienced several glitches. I would check the software and observe one figure for steps, then the number would be reduced. Additionally, the tracker started to change modes from Activity to Sleep without my initiating the change. A double tap is prescribed in order to check the status of the tracker. At first this worked, then it failed. After several attempts to tap it, I would have to resort to checking or changing the status on the software. This I found to be a reported issue by multiple users on online forums. Unfortunately, I had to return this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tracking your fitness.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't easy to switch between active mode and sleep mode on the watch itself while it is at low battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Father's Day gift on the recommendation of family and friends. It did not disappoint! Innovative technology and it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I upgraded I purchased 2 jawbones and I'm so glad I did. I'm enjoying mine so, that I gave the other one away as a gift. Boy were they happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Not Quite what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone was my first tracker to see if I liked having a tracker. I enjoyed it and it did what I wanted it to do. However, I missed having a watch because you couldn't read anything on device itself. You needed your phone. I think they have gone out of business.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy for the price. It has everything you need,very accurate in measuring your steps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Jawbone UP for over a year. I have had to return 4 of them so far, this version we will see. I have trouble getting it into sleep mode, you tap it twice but nothing happens. So you have to mess with it numerous times for it to recognize you are trying to change modes. One thing I have always liked is the software it is very good!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not provide all the features that I thought it would. It is ok for the price though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for healthy beginnings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this jawbone as a freebie with my new phone purchase and I love it. Had no plans to buy one but so very glad that I have it now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great as a starters unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have trouble staying connected to app you must turn your phone off to reset it every day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jawbone activity braclet. It's thin and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice tracker for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Band is slimmer than other trackers. Works great and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very interesting buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im looking forward to seeing how effective it is on helping me keep tabs on my way of life...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unobtrusively light. Odd clasp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this basic item especially taking into consideration the amazingly low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like the functions it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does tell you a lot and it's really cool. i wear it everywhere i go now to keep a track.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Not the Best Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band does not stay on & falls off very easily.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no fit bit but works just as good. Bought for both my brothers and they love it

    I would recommend this to a friend