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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 791 reviews
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Easy to use, hate the clasp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device suits my needs, feedback is annoying. Clasp easily releases on it's own. Lost the first one because of this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not seem very accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep monitor does a random job of sensing start of sleep period. Step counter records about twice as many steps in a similar day as my a previous Jawbone Up1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great price and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really the up2 so far. I really like that it charges through USB and that i dont have to keep buying batteries for it. It works well with the app is as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UP2 Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracker is ok at making you aware of your fitness goals. Not sure how accurate it is. Slipping off your wrist is a problem. I ordered the clasp Jawbone is offering to correct this but I have not received it yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest band with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my UP! by jawbone Easy to use. Stays on great with little clip they send free. So easy to see where I am at. Syncs to my IPhone all day long. It is perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work! I returned one hoping it was just a lemon. Unfortunately the 2nd one has similar problems. I set it on sleep mode and go to sleep. Wake up the next morning and check and it says it wasn't put in sleep mode! Does this almost every time. It switches from sleep to wake mode back and forth all day without me touching it! It also keeps saying it has to be paired again...about every other day. Very frustrating! I'm very disappointed in the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She picked it out and ordered it. This was her first time in wearable technology. She really enjoys it. She says it does exactly what it is supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tracker. I got it in a deal for $20. There was a problem with the latch coming off easily, the Jawbone was proactive enough to send the extra clip. I would recommend this product. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band lasted a month. I tried everything to keep it on my wrist including one reviewers suggestion of using a small rubber band. Nothing worked, and eventually after a busy day i looked at my wrist and it was gone. It was a total waste of money. I have had every band jawbone has released and they all usually work a year before they just stop charging but i didn't even get that. The program is good but i will never buy another up band because of this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up ok, worked one day , then had to reset again . Have to double tap multiple times to find the correct spot to switch from sport to sleep and back. Decided I do not like having to check my phone to see how my steps are going. Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tracker. It's very light weight, records all my movements, & it doesn't have to be plugged into my phone, it connects via Bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for a tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and I lost my other one. Warranty didn't cover loss and i already had the app installed so got another Jawbone. So far after owning 3 of these I am no longer impressed by Jawbone the securing mechanism never seem to work...they are always coming loose and the potential for loss is high....I've lost 2..only bought this cause of sale price. ..so far so good. ..just have to keep an eye out for loosening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item and Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with an UP24 because the blue one was on sale cheap. It was a good item but did not sync wirelessly which I realized was kind of a pain because info was not real time unless I plugged it in. When I got birthday money I looked into updating to a wireless one. Even though the UP3 and UP4 were out, I went with the UP2 because I was able to get it really cheap and it did everything I needed it to. Syncing wirelessly is a really great feature. Highly recommend this version instead of paying big bucks for a newer version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - easy for tracking everything I need. Love how it syncs with My Fitness Pal seamlessly. Love Smart Coach - very inspiring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What UP?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is light weight and I rarely remember it's there. Had an issue with the clasp but Jawbone sent me a free upgrade, good on ya!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jawbone tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit work really well and the app is great!! I love the fact that you can challenge friends and the smart coach is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UP 2 worked fine for the first 2 weeks, then stopped working all together. It doesn't even charge. Searched for solution on the internet and found that the only thing that might work doesn't even exist on the UP2 (reset button). I had read similar reviews, but decided to take a $100 chance, and paid the price for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for beginners. I like my Jawbone - UP2 Activity Tracker - Black Diamond

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sleep and fitness tracker. It's comfortable and battery lasts about a week off a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sleep and fitness tracker. It's comfortable and battery lasts about a week off a single charge.

    I would recommend this to a friend