Customer Ratings & Reviews
- Model:
- JB-UP2-LIGHTGREYHEX
- |
- SKU:
- 6317025
Customer reviews
Rating 3.9 out of 5 stars with 791 reviews
(791 customer reviews)to a friend
Customers are saying
Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app for this tracker is very easy to use and very motivating.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. I do like it and depend on it a lot.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this product again. I would recommend this product.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this product again. I would recommend this product.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Greay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it no issues what so ever. I have shown this to everyone.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. I liked it very much And i really recomend the product t
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
A great app!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fitness band comes with a fantastic app for your phone!
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I. Recommended 100 %. All the time yes. I do
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Awesome Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It helps me keep track of my steps and calories.
I would recommend this to a friendRated 5 out of 5 stars
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for fiancée to keep track of her steps at work
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Great activity band!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and tracks what I need to get a good workout.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was exactly what I was looking for. Software is the best.
I would recommend this to a friendRated 5 out of 5 stars
Great tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use it all of the time, great for running and exercise.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 2 out of 5 stars
Not overly impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice functions ok. Uses Bluetooth with your phone s i it's constantly syncing which is nice even though it drains the battery on my phone. Downside is that it randomly falls off my wrist.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once it's sync to a phone It does the rest for you
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
I would recommend this to a friendRated 1 out of 5 stars
Not thrilled with purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been thinking about getting an activity tracker for awhile and my girlfriend finally talked me into getting the UP2 so I could join her "fitness team". I have had it for a little over 12 hours and it's already not working correctly. I've read through all the online information and tried doing the soft reset and secondary reset without a positive result. I know it is 2016, but some sort of paper instructions would have been nice to flip through too.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
No, I would not recommend this to a friendRated 2 out of 5 stars
Bought for my sister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my sister as a gift. She likes the functions that it has, but she says that it's always falling off her wrist.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good product not best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product over all just not the best in Keeping it on your wrist as it will fall off with out noticing.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor clasp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the mistake of purchasing this model & not the new model which has better clasp technology. In the first hour that i wore this during my workout session it became loose & fell down multiple times. Please skip this one & try the newer model
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
No, I would not recommend this to a friend- Pros mentioned:SizeCons mentioned:Clasp
Rated 2 out of 5 stars
Good design with several possible flaws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, let me say that I used to own an Up24 and returned it due to swelling issues that preventied the band from switching modes and charging. First impression of the new Up2 were quite impressive. The size and look of the band have been greatly improved as it is quite a bit smaller and has a sleek profile. However, I have had a few issues with the band that are very concerning to me and Jawbone support does not seem to have any viable fixes for them (discussed below). - Touch surface is not always responsive to check status and/or change modes. I have found that I have to hold the band completely parallel to the floor in order for it to work. I cannot turn my wrist towards my face while in bed to change to sleep mode. While this is a minor inconvenience, it is still an issue to note. - I have had several questionable activities as far as data is concerned. For instance, I walked on a treadmill for 2 miles exactly and the Up2 reported back as a 0.8 mile distance. The next day, I ran 2.0 miles on the same treadmill and the Up app reported the distance as a 2.8 mile run. This is quite concerning to me considering that Jawbone has removed the calibration feature that made me reasonably confident in the Up24 data that was provided. My girlfriend also has an Up2 band and while she works out 2-3x per day, I often have more steps than she does, which is obviously incorrect and was never the case when we both had Up24 versions. - I am not completely convinced that the clasp system will hold up over time. I am constantly worried that it will unhook and I will thus lose my band as it falls off. I have had it disconnect on two separate occassions yet luckily realized it immediately. The most concerning issue is that I've relayed all of these issues to Jawbone support and have literally received nothing useful from their responses. They simply suggested performing a soft reset on the band as well as deleting the UP application and reinstalling. I have performed both of these options and have not seen any improvement in band performance whatsoever. All things considered, I am strongly considering returning my Jawbone for a competitors fitness tracker.
This review is from Jawbone - UP2 Activity Tracker - Black Diamond
No, I would not recommend this to a friend



