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Customer Ratings & Reviews

Model:
JB-UP2-OATSPEC-ROPE
SKU:
4383403
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Customer reviews

Rating 4.1 out of 5 stars with 598 reviews

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83%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 598 reviews
  • Rated 4 out of 5 stars

    Great for first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with it. It's done it's job great. I just wish you could see everything on its face instead of mobile device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to track my workouts in order to see improvements. Works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These break constantly. Great when they work, bands break, will die if you get wet at all, constant pairing issues. I was a big fan of jawbone but their products have let me down over the past few years and customer service hasn't helped much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the original Up band. Tracks steps, calories, and even sleep!

    I would recommend this to a friend
  • Cons mentioned:
    Band durability

    Rated 3 out of 5 stars

    OK tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the jawbone and the app but the band is flemsy and broke after a few months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness and sleep tracker for the price. I would recommended to others.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and very stylish as well as a good way to track your fitness and sleep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my UP by Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find that Best Buy is not going to continue carrying Up by Jawbone. This was the first activity tracker that I received and I have stayed with this brand from day one. Customer service is amazing and the product is the best bar none. Wish you guys would reconsider! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is made for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I got bad rash on my wrist from the band on other devices. Have not experienced it with this band so I'm very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good software, looks nice and is lightweight and very comfortable to wear. Doesn't track exactly with my Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She didn't want a bulky fitness tacker like my Garmin Vivosmart HR. Seems to have similar accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. new slimmer band stays on much better the original UP2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I couldn't give 5 stars is because it doesn't have a screen on the device. Its very stylish and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concern was fitmemt. It fit well on the smallest female wrist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to start being active.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good product and since there are a ton of different wearable fitness trackers, it is a cheap and easy way to start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better looking and easier to use than Fitbit. I love the jawbone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Good For A Beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before I bought this item. I looked at online reviews again and again and most people recommended this so I decided to buy it. From what I read the previous version of the Up 2 had a bad closure on the band. This is not the case with this one. In fact, it can sometimes be hard to get undone. Pros include: water-resistant, so small I forget I am wearing it, a great iPhone app, looks nice and can be confused with just regular jewelry, battery life is pretty good, and it is very sturdy. There are also some cons though. Cons include: no screen so you have to check the app often, doesn't always integrate well with My Fitness Pal, the food database for Jawbone's app is sadly lacking, it doesn't include notifications, and the sleep tracking rarely works correctly. Even with the problems it has, it is better than most other trackers I have used. The app is very important to me when using a fitness tracker, and Jawbone has a great app. I definitely recommend this product but it is also important to know that there are some cons to this item. It is definitely not perfect but it is a good tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is good to use. I especially love the sleep track .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for myself & as gifts...does its job :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast charge, easy to read results. We like it.

    I would recommend this to a friend