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Customer reviews

Rating 3.8 out of 5 stars with 142 reviews

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75%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 142 reviews
  • Rated 1 out of 5 stars

    don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to return them. they do not accurately count steps. charger stopped working within a week. very disappointing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TO COMPLICATED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT USER FRIENDLY WITH THE S6, HAD TO RETURN... WILL NOT RECOMMEND IF YOU HAVE SAMSUNG S6 EDGE OR S6

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fitness band and it was awesome. I have moved to others with more options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this band, it tracks very well. Can live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is helping manage my health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this to other similar products before making my selection. This was the best value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I was wanting out of a wrist tracker. Lightweight with good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife and she loves it. Sleek look and very functional.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Don't Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not as good as the Up24. It doesn't sync regularly and even more importantly the clasp is not secure. This will be lost on several months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have jawbone bracelet but In this case my intuition went wrong. The bracelet stop working after a month of having it with me. I brought a different charger and nothing happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality & Best price. It's nice and work perfect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed and returned. It didn't track stairs, sleep accurately, had to open app on phone daily to sync otherwise data was lost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pretty bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is probably my 8th or so jawbone. i had the Up2, then 3. i have had to replace both versions several times. they just stopped working for no reason. either battery issues or syncing issues. i kept getting jawbone bc i had warrant for product so i was able to get a replacement each time. the last time i bought this, it broke in a short time. i went to get it replaced and best buy no longer carries them. got a fitbit alta instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for computer savvy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for computer ppl who can use computers .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band dropped off my wrist twice. I was lucky to notice. Lost it the third time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Needs non-mobile data entry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker was to replace a BodyMedia armband-type fitness tracker. Jawbone purchased and killed the armband products and I purchased this model based on positive reviews and the hope that Jawbone might have integrated some of the benefits of BodyMedia. My wife could not get use to wearing a fitness tracker around her wrist while she slept (sleep tracking was one of her favorite BodyMedia features) and occasionally scraped the metal in the bracelet against her skin. The biggest issue for her was having to do all data entry from her little iPhone 5 instead of from a desktop computer. In the end we returned the UP3 and may not bother with any fitness trackers unless someone revives the armband format. I'd still recommend this product to anyone who doesn't mind a bracelet style fitness tracker and has a tablet for ease of data entry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for fitness lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good to calculate my steps and motivate me at times comparing with friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compaditable with Compatible!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the device for 2 days, had to return because it wasn't compatible with my Samsung 6 Edge. Customer service tried so hard to help me. I returned it and got the fitbit flex instead. Setup was less then 30 seconds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this is a no go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was good in the first week, the following week noticed it was that not accurate and then decided to stop best buy to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Looks Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my jawbone. The only con I have it everything goes thru the phone, but who isn't on their phone anymore...everyone! It looks classy especially for those working professional jobs.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    BAND IS DEFECTIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I read the reviews and saw that some mentioned that the band could easily come loose. Unfortunately I decided to purchase. I kept on tight knowing there was an issue for some. After having for less than 2 weeks, it fell off in my travels and was lost. COMPLETE waste of money.

    No, I would not recommend this to a friend