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Customer reviews

Rating 4 out of 5 stars with 350 reviews

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79%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-350 of 350 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone who needs to keep track of their sleep patterns and heart rate. It has worked great and is helping them to regulate their sleep habits.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great, love it! Been using it for over two months, already lost 7 pounds, moving more, sleeping and eating better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for fitness lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good to calculate my steps and motivate me at times comparing with friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compaditable with Compatible!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the device for 2 days, had to return because it wasn't compatible with my Samsung 6 Edge. Customer service tried so hard to help me. I returned it and got the fitbit flex instead. Setup was less then 30 seconds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Looks Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my jawbone. The only con I have it everything goes thru the phone, but who isn't on their phone anymore...everyone! It looks classy especially for those working professional jobs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    this is a no go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was good in the first week, the following week noticed it was that not accurate and then decided to stop best buy to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    BAND IS DEFECTIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I read the reviews and saw that some mentioned that the band could easily come loose. Unfortunately I decided to purchase. I kept on tight knowing there was an issue for some. After having for less than 2 weeks, it fell off in my travels and was lost. COMPLETE waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    App has constant network issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band does have a tendency to fall off, but the real issue is the Jawbone network is unreliable. I lost 5 hours of activity tracking today, including 45 minutes on the treadmill, because their network went down. 4th time such an issue has happened in only 2 months since I purchased. I wish I could return it for a Fitbit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earlier today not really intending to. I had been considering a Fitbit, but liked the calorie counting feature. I came home excited and attempted to set it up immediately. That was SIX hours ago. IT IS STILL UPDATING FIRMWARE. I have tried resetting it according to the Jawbone website (both ways), I have deleted the app (I have an Iphone 6+), I have restarted my phone, and prayed (seriously), all to no avail. So I guess tomorrow it goes back to Best Buy and so does the earpiece that I bought but could not so I settled on something that I did not like because the shelves were near empty. Now if I am doing something wrong or if I should reconsider please tell me because I really like how this "bracelet" looks compared to the others and I am ready to get in better health and this would be a great assist.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jawbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice this Jawbone! perfect for work-out! I strongly recommend!

    I would recommend this to a friend