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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 799 reviews

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78%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 799 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Better than the last version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an up24 and that worked well enough. But the built in heart rate monitor and sleep tracking have been great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure it knows when I'm sleeping...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and take off. Most of the functions seem to be working. However, on several occasions when I synched the UP3 to my iPhone, it showed that I was sleeping when I wasn't (e.g., 21 hours, 17 hours and 16 hours). It also on several occasions said that I was only asleep for 2 hours, when I know it was much longer. We're planning on taking it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my jawbone. I've had it for a year. My only knocks on it are that if you don't have the activity clip that it may randomly fall off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expensive and not as good as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated in my summary this was an expensive item. I would've like that it was a little bit more durable. I noticed a scratch far too easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my UPS3. Being a Nurse I feel the data is very valuable to my health. I would highly recommend one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good tracker for cellphone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the read outs and all the different programs offered. The only two things that were annoying is the band which kept opening up and falling off (I almost lost it for good) and the fact that you had to refer to your smart phone or computer for any read-outs. I prefer to be able to read the results from my activities directly from my tracker.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not quite there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is incredibly small. Way too tight to wear all the time. Other than that, looks nice. The app seemed designed for using the device socially than for personal use. This is a gripe I have with other brand's apps as well. Overall, for the price, this might be fine for someone that just wants something and has smaller wrists than mine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Problems Already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery discharging in half a day already. Wrist band is uncomfortable. Otherwise works as promised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP3 from Jawbone works great with the app I download on my smart phone. I like the fact that it looks like a bracelet instead of a fitness device. It is very stylish for fitness tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! The only thing I would like is for you to be able to see what your heart rate is doing throughout the night. It gives a graph but doesn't tell you what the actual heart rate is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this silver version of the Up3 to be available. I love the sleep function and the variety of applications available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fitness tracker. Easy to use. Seems accurate. Has been working great for a year now !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on sale for $100. That makes it a 5 star for me. This is the best product out there for sleep monitoring. Also if you want a fitness tracker that looks good and is more discrete then this is the product for you. Also the Up App in my opinion is way better then fitbit app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second one. They come off easy. They break easy. I bought this the second time around not for the equipment but most of my family has them and it's very entertaining to have duels and see where everyone is. Other than that it's ok. Oh yeah if you lose your Jawbone it track when the last time it sync or if it's in the receiving radius. My wife is on her fourth one lucky Jawbone has great customer services.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good tracker overall, the sleep tracker is great. The only thing I didn't like was the clasp of band, it was easy to loose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great assist for anyone looking to make wiser healthier life moves. Just the knowledge & insight it gives alone is worth it. A great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classy look for a fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i love most about this tracker is the minimalist look. It's stylish like a bracelet. I wear a smartwatch so I dont need that digital display. The software is really great. The heart rate only measures resting so that's a slight downfall. Steps are accurate and I love the LONG lifespan of about 6 days on this. I even bought some for my sisters and we can do step challenges and give each other motivation. I got it on sale for $50 great deal! I am a huge fan of Jawbone and the quality on this band is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Awesome, absolutely love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Tracks everything I need it to and offers great advice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it BUT I would recommend a dark color bracket. The gold bracelet always looks dingy and picks up the color from clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it to do & more without being too large for your wrist. It is very discreet.

    I would recommend this to a friend