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Customer reviews

Rating 4 out of 5 stars with 350 reviews

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79%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 350 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a fitness instructor there are 2 trackers that I would recommend to my students. The first is a Fitbit if you need a watch, the other one is the Jawbone Up2/3/or4. if you take a zumba then Jawbone would be a one to get. You can tag the class you just took. And the other reason I will say Jawbone is that it has the best app.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great for an upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the look of this item vs. the Fitbit. I wish it read your steps, etc. on the device instead of a phone or other item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This specific item is an excellent tracker. The tracking details are accurate and simple. I am satisfied with my purchase. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek look, as welll as the heart-rate monitor and sleep tracking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure it knows when I'm sleeping...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and take off. Most of the functions seem to be working. However, on several occasions when I synched the UP3 to my iPhone, it showed that I was sleeping when I wasn't (e.g., 21 hours, 17 hours and 16 hours). It also on several occasions said that I was only asleep for 2 hours, when I know it was much longer. We're planning on taking it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this keeps track of how many step I take and keep track of my sleep patterns

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it BUT I would recommend a dark color bracket. The gold bracelet always looks dingy and picks up the color from clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is not accurate on sleep better on fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is poor on sleep better on fitness. Overall not as accurate as one would expect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews for different fitness trackers before I found the jawbone. Works very well and is quite stylish! Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good while it worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days after purchase stopped working and would not charge. Sending back to Jawbone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the up band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using UP since 2014. Decided to upgrade for the heart monitor. LOVE IT!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Real very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband he has had heart problems and I just wanted to make sure he keeps an eye on it he just loves it. The only reason I gave it a 3 star rating he had a little bit of trouble setting it up but they did help him at our local Best Buy store and he has trouble putting it on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Jawbone - UP3 Activity Tracker + Heart Rate - Silv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it still works and we r happy with it. So if I buy another I would buy it.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Don't buy won't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked for the week I had it then it kept falling off my wrist and I lost it. I read the reviews before buying and saw the clasp and thought that doesn't look like it could fall off, it's hard to get clasped so how could it come off? Didn't take long to find out lost in just over 7 days of ownership.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter so she can track all the steps she does during workouts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great not to bulky. Very easy to use don't have anything else to say

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Perfect for first activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this when I first got it. Did everything I needed it to do for my first activity tracker. I've had it a year now (bad recently about everyday use as the band became irritating to wear) the clasp has started to come apart now, I haven't lost it but will be upgrading.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    didn't chg after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't charge after 2 weeks, the UP app is the best I have seen so far thats why im giving it a 3. I Have had a lot of issues with the previous models. I have the fit bit now , but the app is not as good as the up. Best buy only offers 15 days to return, then no refund just store credit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Best fitness tracker on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only say this because no other one tracks your heartbeat like Up 3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not water proof which was the main thing I wanted. It did not show time just lit up icons. I exchanged it for the Garmin and it does all I need and want. Unless you want to check your phone for any information you have done for the day you might want a different product

    No, I would not recommend this to a friend