Customer Ratings & Reviews
- Model:
- JBLBAR21BLKAM
- |
- SKU:
- 6099917
Customer reviews
Rating 4.5 out of 5 stars with 521 reviews
(521 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 2.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. The easy setup process is also widely praised, with users noting that it was a breeze. The soundbar's bass performance is another highlight, with many customers expressing their satisfaction with its super bass.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Soundbar.Tops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Searched High And Low And Found My Bar.Obie The Man
I would recommend this to a friendRated 3 out of 5 stars
Not enough
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality product, but I don't feel like I got enough bang for my buck. Sounds and base no better then basic tv speakers. I returned the purchase.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a DJ and i have always been a JBL speakers fan but this soundbar is NOT as good as their audio speakers. It obviously lacked the punch i expect from a JBL product. better get back to the drawing board.
No, I would not recommend this to a friendRated 3 out of 5 stars
Missing stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was programmed all wrong and had to reset all settings , mounting hardware was missing and owners manual was missing. After all had to do to get correct sound bar is alright
No, I would not recommend this to a friendRated 2 out of 5 stars
Very Basic with Annoying Power Saver Feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this unit to replace our 10 year old LG unit that finally gave up on us. Should have stuck with LG. This thing goes into power saving any time we switch inputs or channels or individual videos on YouTube. It's so annoying because we miss the beginning of whatever is being broadcast as the speaker decides to wake up and pay attention again. Will not purchase again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bluetooth connection keeps disconnecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I connected this sound bar with my laptop's Bluetooth and the soundbar's Bluetooth keeps disconnecting with my laptop. It's really annoying. I have connected my laptop's Bluetooth with other speaker's Bluetooth and I had never had any problems. but the sound is excellent I hear most details with this soundbar. I will ask the store if I can exchange a new one. Hopefully, they will give a new one and I don't have a problem with Bluetooth connection. besides that everything is excellent.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Rated 3 out of 5 stars
very weak for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had them for 2 days and had to return them, i don't know how those are 300 watts , the sound is very weak and the bass is non existent.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Rated 3 out of 5 stars
Average sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for a little more bottom-end on this system. The soundbar is decent, but the subwoofer is a weak.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
Pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product but I expected more sound. I have to constantly keep changing the setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Pay for what you get
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound of the bar is great but the subwoofer not as good.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .JBL Bar 2.1 has Bass + and Bass - buttons on the remote. Please try to adjust the soundbar to your preferred setting. If you need more help, please reach out to our Customer Support and our representative will contact you within 24-48 hours. https://www.jbl.com/support-contact.html
Rated 1 out of 5 stars
Not enough bass and hard set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While at the store none of the display units were working properly and the young man that "helped" us didn't seem to eager fix the problem. I purchased this system based on JBL's reputation. I got home and found that set up for the base to the master unit wasn't completed at manufacturer. There were NO instruction on how to set this part up included. YouTube was some help and the steps were strange for set up. Once I got it synced the bass level was so low I thought it wasn't synced or turned on. I turned everything up and finally heard it but the voice and everything else was at an uncomfortable level for relaxing TV or music. I returned it. While there I was I asked for help and got a helpful lady. We actually tested there display unit. She was listening to it and gave a look of "that's it." She thought it wasn't turned on until she actually touched the bass' speaker cone. Had it for a week.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
NOT FOR SOMEONE WHO NEEDS MORE BASS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one and returned the next day,, the sound is not that great and there is no extra bass
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok for a first time buyer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off randomly while watching movies. Great for listening to music. Easy set up.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Hey there, we'd like to know more about your issue with our JBL BAR 2.1 soundbar turning off randomly. Please tell us more about it by submitting a case request through this link if you haven't already: https://support.jbl.com/us/en/customer-service/contact.html
Rated 3 out of 5 stars
Good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted more control over system. I returned item for another model.
I would recommend this to a friendRated 2 out of 5 stars
Not that great of a product overall.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it originally because I wanted something I could have true surround sound from and not have wires running all around my living room. The sound cuts in and out as shows or movies are playing depending on the show/movie sound quality! Just dissapointed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Series let me down, no sound settings and I’ve already had it sent up for repairs through Geeksquad! They said they found no issues after they updated it. I hope it last as long as the last series... If you buy it GET A WARRANTY or you will be sorry!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Very disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure this would be a good product it it worked. I gave it to my son as a Christmas gift. It did not work. He called Best Buy and they said he needed to talk to JBL. He did and they thought the problem was a cord. They sent him a new one but it still did not work. We are still trying to resolve the problem.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Got defective speaker work well for few days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was very impressive in the store but the product started making weird noise at random on 14th day luckily I returned on the very last moment. Might be something wrong with woofer. Would it recommend this to anyone.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
Sounds good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what I use it for. Little space outside for music
I would recommend this to a friendRated 3 out of 5 stars
Sound is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time hooking up directions were not user friendly.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at  https://www.harmanaudio.com/support-contact.html and the Customer Service team will be more than happy to further assist you.







