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Customer Ratings & Reviews

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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 521 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the 2.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. The easy setup process is also widely praised, with users noting that it was a breeze. The soundbar's bass performance is another highlight, with many customers expressing their satisfaction with its super bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 521 reviews
  • Rated 2 out of 5 stars

    Wouldn't buy it again.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, but some of the lights went out on the "display" within a couple months of using it. It also turns on and off throughout the day on its own, many many times a day. The input switches on its own as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Subwoofer not working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but exactly after 1 year 1 week the subwoofer stopped working. Just the soundbar is useless. I suggest to buy protection plan or go for something that lasts longer.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    Not in “excellent” condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in Delaware was told on the website that it was in “excellent” condition only to receive it with no box and both ends of the soundbar dented in + scrapes/dents all over the subwoofer. How is that considered excellent condition? Thankfully the gentleman who I returned it to in Philly made the experience way better. Was really disappointed as I’ve got a JBL open box before and it was perfect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is very minimal base on the highest bass setting (20). The volume when connected to a bluetooth device is horrible. With the volume level turned all the way up a bluetooth device is barely able to be heard. If you want a good or better product this then this isn't for you. If you want a mediocre product that makes its manufacturer look like a novice then this is the product for you.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review on our JBL BAR 2.1 soundbar. Our BAR series features multiple sound modes that are pre-defined to enhance the media you're listening to, whether you're watching a movie, or sports, or just listening to music. We suggest trying this out if you haven't yet. We're always looking for ways to improve so we'll make sure your feedback still gets to the right team. Let us know if there's anything else we can help you out with: support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was harder to open the box than to set this up,all I did was plug in the power cords and the optical cable no painting at all for the sub woofer or my tv remote, sounds good but could use a little more base from the woofer but has enough when it needs it very good for a normal size front room

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound and poor quality. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound bar not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought sound bar and tv. Didn’t hook up for two weeks then noticed problems. Thought it was the cable Had cable company check everything. Determined sound bar was bad didn’t know about 15 day return. Not crazy about paying 300 dollars for a repaired sound bar

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor, horrible bass sound don’t recommend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    !JBL is a winner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this soundbar set up. Looks amazing on the wall, the sub looks great too. It sounds fantastic, I previously used a Klipsch sound bar and this JBL sounds 10x better. I have JBL's in my Home Theater room also, this sound bar is right up there in quality of sound. Easy to setup and mount, highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor subwoofer longevity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 yr 3 months of usage the subwoofer gave out, it rattles really bad when the volume is raised more than halfway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very tinny. Overall it’s really not much of an improvement over the TVs little speakers. Ultimately a fairly expensive waste of time.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Does it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is replacing a Sony HT-CT290 that was 6 months old a died on me out of nowhere. The power for the sub just shut off one day and the sub would no longer power on. Sony didn't do much to help me so I chose the go with JBL. I already own a few of their Blue Tooth Speakers and wired earbuds, so I figured I'd try this 2.1 sound bar.......well for the money spent this soundbar is AMAZING! It not only outperforms the Sony HT-CT290, but its sound quality is on a whole other level! The Sony sounded like louder TV Speakers with an under powered sub connected to it. It only sounded decent when the subs output was maxed out and the volume turned way up (yes night mode was disabled and clear audio + was enabled). The JBL BAR 2.1 by comparison has crisper highs, MUCH better mids and bass that will put a smile on your face. The sub on this system alone is just amazing for its size, physically the enclosure is smaller then the Sony's but the actual driver is larger and puts out very good bass at any volume level. This JBL 2.1 system is a true sound system that will add allot to any entertainment setup, movies, music and even TV Shows all come to life with this system. The best part of all is how slim and compact this JBL System is. Its looks are unassuming yet it packs a punch that will impress you. Feature wise this system has allot of sound settings and connectivity. The BT connects super easy and even allows you to use the sound bars remote to skip tracks and adjust the volume. Also having a small LCD display is worlds better then a basic light display. Sooooo if you're looking at the Sony because of it's cheap price and "300watt" output I'd say skip it. This JBL BAR 2.1 system is also 300 watts and yet is blows the Sony out of the water at any volume level. I haven't found anything about this system yet that hasn't disappointed me, its just a great system from a great company.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subwoofer was broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar didn’t sounded worse than the TV speaker. Subwoofer did not function. Had to return and purchase a different item.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback you've provided. We understand that the product didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Horrible quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was horrible. I returned it the next day and ordered a better one online.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sound is JBL. JBL is sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound bar purchase and I am extremely happy with JBL sound quality. This 2.1 sound bar along with wireless sub produces blasting sound. Set up is quite easy. Somehow, I couldn't connect it to HDMI ARC port of TV as it was repeatedly giving me a message on TV to try using HDMI 3 ARC port. Connected it via Optical cable. Bass is super cool. After spending some time playing with remote, discovered that sound quality is supremely awesome when you switch it either to the 'Sports' or 'Movies' mode. Got a good deal during Thanks giving period. Thanks to Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound too be branded JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have saved the extra money and went with Samsung.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL let me down with this one. Went with the Samsung.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html. JBL

  • Rated 1 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand and type used thus far. I would buy another

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review - we're happy to hear you enjoy your JBL Bar! JBL

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system blast for a open box item love it thanks to the Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL - Enough Said

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned a samsung and sony soundbar all in the $200 to $300 range. Partly because of sound (sony), partly because the bluetooth wouldnt sync (samsung 3 channel).....Saw the JBL (Ive used their speakers for 30 years).... I WAS BLOWN AWAY! Simple, Sleek, and gave me an all around fuller sound even more than the 3 channel soundbar. Bass is just what you need and the bluetooth synced in seconds....When you want sound, go to the sound people. JBL is awesome.

    I would recommend this to a friend