4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$539.99

Customer reviews

Rating 4.6 out of 5 stars with 2271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,271 reviews
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install salesman was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and received great help from best buy employee about the product i was going to purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant cut outs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer is constantly cutting out and stopping. There is crackle in the soundbar. If it wasnt for those huge things i would have given it 4-5 stars. The sound is great and the subwoofer hits like a hammer. BUT, it cuts out too much to enjoy it. Might be returning it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    JBL 5.1 Surround Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the JBL sound bar a couple of months ago. I decided to go back and get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good deal for the price and what they say that it will do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound and lack in controls

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a huge disappointment!!! When I tested the soundbar out in the store it sounded really good but when I purchased the item and brought it home, it sounded so different from the store display. For having a 10 inch subwoofer, the bass was very weak even on max setting. Speaking of settings, there was absolutely no control over treble or the center channel speaker or of any channels on the soundbar. I was in shock and the lack of controls and the lack in bass. There really isn't much to say other than this was a huge disappointment. I found many JBL products in the past than this one was such a let down.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL - 5.1-Channel Soundbar with Wireless Subwoofer. Please reach out to JBL Customer Service for technical support and assistance. JBL

  • Rated 3 out of 5 stars

    Decent sound quality though is lacking bass.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a decent sound if you’re not picky. Not compatible for video-karaoke installation or needs additional technical support if it does. May be good only for audio-video watching purposes, not intended for karaoke use. BestBuy representative was very helpful in finding ideas how to possibly connect this unit to my appliance, but had to return it eventually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. We are pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and watching movies. Not so much for music so i have to ding it for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad it’s really great I’m recommended everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds great, easy setup, no issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL did a fantastic job, great value, highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sounding

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bough the JBL 5.1 and had it for a few weeks, then decided I rather get the Sonus Arc, and Sub, very happy I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little difficult to figure out how to install sound bar hook up to tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box of JBL soundbar. Great product and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend . This is a must but for any home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jbl 5.1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not bad, would like to see better eq adjustment and volume regulation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tooloud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes it, but I think it’s too loud. Still moving it around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s aight.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s aight. If it wasn’t on sale, it’s not aight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great middle ground for a sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great beginner sound bar and if you are into bass this will please!!!

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for providing your feedback with our JBL Bar 5.1. If you need any help with our products, please reach out to our Customer Support. We'll be here to help. JBL

  • Rated 2 out of 5 stars

    Not worth getting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a sound bar and I came a cross JBL 5.1 sounds very good in the store. So I purchased the sound bar because of the sound that I heard. But when I hook up a soundbar to my TV the sound that I heard in the store was not the sound that I heard at home. I bought the 5.1 but it sound like I bought a 2.1

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL