Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 12712498
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Don't buy if you use Apple TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is reasonable, but if you are planning to use it with Apple TV be aware that HDMI keeps dropping connection. I am using eARC and use Apple TV remote to control sounder, TV and Apple TV, with this setup sound bar keeps switching between HDMI and TV for apparently no reason. This makes the screen go blank at random. I tried to reset the bar to factory change HDBI cable, tried using it with another TV but the issue persists.
No, I would not recommend this to a friendGreat product, but the return process is a nightma
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent, and the customer service is terrible. Next time I will order online from another supplier.
I would recommend this to a friendSound engineer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more I have a 3.1 ultra HD sounds great returned the 5.1 bought a 5.1 HD ultra the 5.1 HD ultra is superior to the 5.1
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Sound Quality Not So Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think the sound quality was all that great for the price. Returned it and went with a different brand that was less expensive and I love it!
No, I would not recommend this to a friendSounds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best cuts out often could be our wifi but we moved the base closer to the bar and still cuts out
No, I would not recommend this to a friendAnnoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount that this costs, it shouldn't have and audible click every 10-15 seconds. We aren't the only ones it's happening to, it's a standard online review.
No, I would not recommend this to a friendNot so good!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the jbl 3.1 sound bar currently and love it so when I saw this one on sale for $299 I drove my jet pack to the store to get it. I’m like if the 3.1 rocks the 5.1 should blow me away right? WRONG!!!!! This thing was literally hooked up and back in the box within minutes. Where to start. 1: The remote has now settings for any sound control like the 3.1 did. I mean no settings for music, standard, sports, movie and so forth. You get none of those. As for the settings for the bass. You get low, medium and high. Not 1-30 like the 3.1. 2: the sound. Since you can’t adjust any sound settings it seems flat. The vocals seemed fake like sounding like the speakers were in a tin can. Also since he can’t really adjust the base the base was kind of lacking and seemed unrealistic. So as I say if it’s not broke don’t fix it I’ll keep my JBL 3.1 since it works and has better customization over the settings and sound Hope this review helps because others didn’t
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
JBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL surround system with sub woofer is top notch. A+
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have other questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Ok sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded ok but not worth it. Retuned it and got something better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Bar 5.1. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Nice beginner system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an entry-level system for your this is a great start but if you're looking for sounds that you can feel, go with a higher quality products.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
WONT LAST VERY DISAPPOINTED
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing but won't last. I had 3 JBL sound bars in a year and half period. i had a 3.1 and it went out. Paid the difference and got this 5.1 and it went out. Was replaced with a new one and it went out. Thanks to the geek squad protection plan i was able to get it replaced. Keep in mind i did not abuse this item or even crank it up to full volume.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're always looking for ways to improve so this feedback gets forwarded to our development team.
JBL 5.1 Soundbar System
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have experienced several ongoing problems with this product. It does not seem to be very compatible with our Spectrum cable service.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. Kindly list down the issues you're experiencing with our JBL BAR 5.1 Surround. Contact our customer support so we can work the problem directly with you. https://bit.ly/2WocMfi
Jh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems getting this to sync to my TV. It comes off and on as it pleases when I listen to music, not like it's supposed to
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While not difficult to initially set up, had multiple issues in days to follow. Kept it only because return time frame passed.
I would recommend this to a friendBrand response from JBL Support
Posted .Hi there, we're sorry to hear about what happened. Please contact our customer support so we could try some troubleshooting. We're here to help: https://support.jbl.com/us/en/#contact
Not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ordered this and it took two weeks to get here then when I received it the sound bar was bent and had to return it...
I would recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good people in the store help nice people in the store
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. If you have any concerns or issues with your JBL Bar 5.1, please contact our customer support. We're here to help.
5.1 JBL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the JBL 3.1 but it broke on me. So i upgraded to the 5.1 and i feel like it the bass was much louder on the 3.1 because you could adjust it with the remote. This one just has the low,mid,high, anything i can do to regulate the bass a different way ? even when i have it on high i feel like its on low,bass its not powerfull. do i need a system upgrade thru the ethernet cable on the back?
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Soundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sounds ok overall. Not worth the retail price though.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback on our JBL Bar 5.1. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support.
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay the sub isn’t as loud as I thought it would be. It sounds good just not 500 usd good.
No, I would not recommend this to a friendDissatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a LG smart tv. Tried both HDMI and other cable. It was not compatible. Would not connect. Dissatisfied
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly and try some troubleshooting steps with your JBL Bar 5.1. Please reach out to our Customer Support.