Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 12712498
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Weak
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for $100 off. Might as well use computer speakers. The amp shuts off the subwoofer while playing music due to not being able to handle it. Weak. I returned it and got the JBL sound bar 5.1 speakers. That’s more like it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Awful firmware and hdmi video transfer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous surround system was a true 7.1 channel with center and rear speakers. The front speakers were also essentially a soundbar with an HDMI ARC input/output. Never had any issues. Got rid of it while moving and didn’t feel like complaining neighbors in an apartment, so this seemed like a nice compromise with a new TV.... the sound is ok... nothing to write home about. And it certainly doesn’t justify that with the hdmi video signal going through it sometimes it takes 20 minutes of playing with settings and switching inputs to trick it into actually sending the TV a signal it’ll recognize. Overpriced garbage imho.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review of our JBL Bar 5.1. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Only bass and nothing else.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from and old Bose soundbar approximately 10 years old This sound bar had very muddy vocal clarity and base that drowned everything out did not like at all even though I like bass
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer service at https://bit.ly/2WocMfi
Volume level sucks azz. Not sure if I got a dud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a dud one, but the volume level suck azz. Not loud enough for me to justify $500 price tag. I have 75' Sony X800H 4k TV and this $500 speaker system only make it a little bit louder than my tv built in speakers. The subwoofer drowns out the soundbar volume. I have to crank the soundbar volume to max to enjoy it. If I don't then it will sound like my tv built in speakers. I did go to my two best buy stores to check this demo unit out before buying it, and for some reasons they won't let me crank the volume to the max to check how loud it is.
No, I would not recommend this to a friendTerrible don’t buy jbl ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst sound system in history no eq settings at all always has an audio delay no matter what AirPlay and Bluetooth constantly have to be reset. Reconnecting it to WiFi all the time and have to factory reset to get it to work again. I bought the unit in March of 2020 only comes with a 1 year warranty and now product stopped working completely. I will never buy jbl again I have friends who spent half the price on audio systems that blow this system away in every aspect jbl needs to step its game up this product is absolutely trash
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1 and if needed, we'd also like to get more information so that we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Not Terrible, but not for me. I like Higher Qualit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking the product back. The sound quality was just not what I was looking for. Ended up getting a Klipsch bar that was much more crisp in sound.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Annoying sound issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get the audio from the HDMI cable. You're gonna have issues. It kept losing sound like crazy. Not sure why jbl has so many issues. I had the older model and the sub kept disconnecting. They have some bad quality issues that needs to be fixed. I wanted to like the sound bar. But losing audio all the time is something I couldn't deal with. You might have better luck then me. I bought it brand new not open boxed. But best buy had a lot of these soundbars open box. So I'm guessing people had issues like me.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 surround did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Bought new for half off, still not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I “scored” this sound bar set up for 300 on black friday. Only to find out it wasnt even worth the 300 bucks.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 Surround didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, Please contact our customer support via our official website or toll free number.
Terrible purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extreme let down. Has no bass and no adjustments to further enhance sound. It is clear but not worth the money. I listened to this bar in the store and it sounds nothing like that once Installed. I bought for the name and made a mistake. Take a look at Klipsch. Better value for less money
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1 Surround. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound cant lie, but connection to my playstation constantly made my tv screen glitch and go black i wouldnt recommend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Awful system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful system. Right out of the box this system was a pain to deal with. The subwoofer wouldn't connect to the sound bar, I tried contacting JBL support and it was impossible to get a hold of them. After spending hours trying to get the sub to talk to the sound bar I gave up and returned it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this. It’s my worth the money. It’s not easy to use and or discount ms for no reason.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 Surround didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns with your device, please contact our customer support service via our official website or toll-free hotline.
Crap! What happened JBL?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just plugged it in and it is crap! So disappointed that JBL even put there name on this! No control on the base and trying to get it to connect to Bluetooth is a joke. I have a 8 year old JBL sound bar and 8” cordless sub and it puts this to shame! Do not buy! It’s not even loud! Crap!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly and try some steps with your JBL Bar 5.1. The subwoofer can be adjusted by using the Bass + and Bass - button. For assistance with setup and troubleshooting, please reach out to our Customer Support. https://support.jbl.com/us/en/
5.1 soundbar and subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not to happy it just was not loud enough for me that’s my only complaint
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - 5.1-Channel Soundbar with Wireless Subwoofer did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Stay Away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away… Worked for about a month then the volume display does not go away from the TV screen. Disconnect, Reconnect, unpair, pair, different HDMI cable, Nothing… Spent an hour on a customer support chat with JBL and was told it is a software issue that will be corrected with an OTA update…That was a month ago… I have given up
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Bar 5.1. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
JBL Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar didn't fit my system. I enjoy my 2.1 better than this 5.1 JBL.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Bar 5.1 Surround. We're always looking for ways to improve. If you need any assistance with your unit, please contact our Customer Support.
Buy the 3.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 3.1 and by far the 3.1 blows this one away. 5.1 weaker treble and bass. 3.1 volume 25 (max 40) is similar to the 5.1 at max. Bass selection 5.1 low/med/max not ideal. 3.1 is ranged way better. Disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
soundbar remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having a hard time trying to balance the speakers. The installers did not leave the remote for the soundbar.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Remote faulty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stopped working after 3 months with very little use on it. ☹️
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to troubleshoot the issues you're having with the remote control of our JBL Bar 5.1 speaker system. If needed, we'd also like to get more information so we can check your options. Please contact customer service at https://bit.ly/2WocMfi
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good however Bluetooth kept disconnected after one week very unhappy
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Please make sure that your devices are within range when trying to pair the speaker with your devices. Please note that the recommended distance between the soundbar and your device is within 10 feet. It's also important to note that other wireless signals like WiFi and BT devices can also cause interferences. If you need more help with our products, please reach out to our Customer Support. https://support.jbl.com/