Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 12712498
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Piece of garbage..
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, want to connect to your wifi with a required app and refuses to discover the sound bar and subwoofer. Do not waste your money on this piece of trash. Absolutely frustrating and I will never purchase jbl again, ever...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Unable to sync with new Samsung tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this system along with a new Samsung tv, unable to get system to sync with the tv. Tried both hdmi and optic cable no good. Geek Squad was no help they kept blaming the cable company. Waist of time and money, I will be returning it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
Disappointing, returned for Polk model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like hell the rear channels coming from the front.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer service at https://bit.ly/2WocMfi
Constant issues with wireless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant wireless issues connecting the sub. Would not recommend this item or manufacture company. I’d return this item and look for another manufacturer to buy from. This item is awful. The auto on/off feature is difficult to use as well. Won’t recommend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality from a volume perspective is very low
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the volume level our JBL Bar 5.1 didn't meet your expectations. We would like to know how your TV is connected to your Bar 5.1. Please reach out to our JBL Customer Support so we could determine the cause of the volume issue.
Garbage!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of garbage. It constantly turns on and off with no one watching TV. Last night while watching a show it turned itself off three different times. Of course, I am not outside of the return window. don't waste your money!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Poor sound quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer keeps cutting out. Sound quality is not what I expected
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this issue to our attention. We'd like to work with you directly and troubleshoot the audio issues you're experiencing with our JBL BAR 5.1. Please contact customer service at. https://bit.ly/2WocMfi
5.1 soundbar with sub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this a couple of years ago and its still working amazing, has good sound and the sub wow you can feel it through the floors
I would recommend this to a friendJjbl 5.1 sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. I have to unplug my at&a box every time I watch my tv.
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Disappointed Disappointed Disappointed
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to know more information how we can help with your JBL Bar 5.1. Please reach out to our Customer Support so we could check some settings and try some steps. We're here to help.
https://www.jbl.com/support-contact.html
Sound bar cuts out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this item, within one week i noticed sometimes it would cut on and off. So I contacted jbl they had me update and its still having the issue, unfortunately I threw the box away, if i could return it i would. I just want a soundbar that works
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have. Please reach back to us so we could help you with your other options.. http://bit.ly/30JI2G4
Weak Vocals/ Extreme Dynamics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hugely disappointed. Problem: Extremely weak vocals, poor mid-range, and extreme dynamics that are too loud. A $500 system should have separate treble/ mid-range/ bass controls.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback on our JBL Bar 5.1. We'd like to work with you directly and try some steps with your soundbar, please reach out to our Customer Support.
Soundbar 5.1 channel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend has exactly the same one, but his got 5 differents level of Bass, why this only had 3? Low, mediun, High. If is 5.1 channel. Thats the reason why i return it, no what i Expected. Sorry, i'm barely learnig English...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for providing your feedback with our JBL Bar 5.1 Surround. If you need assistance with setup and troubleshooting, please reach out to our Customer Support. We're here to help.
Jbl not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product after 2 months of use the subwoofer it's not working anymore, I made a little research and I discovered many complaints about the same issue.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Junk for real
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it sounded really bad and quiet. Then when you would turn it up loud it would pop and buzz just no good. I did return it. I would not want this again if it was free...sorry go with the Polk
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're thankful for customers who are keen to give us their review about our products. We're always looking for ways to improve. We'll share your feedback about our JBL 5.1 soundbar to the appropriate department.
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay muted. Makes my TV constantly display the volume. Volume controls very slow. Not worth the money. Pretty disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We'd like to work with you directly to address the issues you're experiencing with your unit. Please reach out to our customer support service via our official website or toll-free hotline.
Lots of bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound. More than enough bass. Had a Bose sound bar and the sound quality was definitely better.
I would recommend this to a friendOpen box beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware when buying open box online. My item said excellent. Was shipped and was missing hdmi cable and wall mounts. Do not recommend buying open box online it is a pure gamble.
No, I would not recommend this to a friendJbl sounded really good in store!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought open box and could not get the system to Bluetooth to the LG TV. Also, did not have remote. Returned and bought a LG sound bar subwoofer system.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. The sound bar won’t turn on.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We would like to work with you directly to know more about what's happening to your JBL Bar 5.1. Please contact our customer support.