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Customer Ratings & Reviews

$539.99

Customer reviews

Rating 4.6 out of 5 stars with 2271 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,271 reviews
  • Rated 3 out of 5 stars

    Subwoofer A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer is amazing, but turning it off for normal TV shows means the sound bar is "meh" at best and pretty worthless. Returned for a 5.1.2 which sounds MUCH better!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, only problem is that you can not adjust the EQ

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar incredible sound will recommend to friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice no complaints the bass has 3 different settings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wish i got everything but still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound bar and the wireless subwoofer . amazing quality really hits the whole room well , unfortunately one of the reasons i got this set is because it said it was mountable and that it came with proper equipment, brackets were missing so i can’t mount on my wall

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    WHY NO DIGITAL AUDIO CABLE INCLUDED?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 start rating if it came with the cord that most probably need- Digital Audio Cable. For the cost of this, even on a sale a $20 or less cord should be included. The HDMI didnt work with our tv for sound. Easy hook up when you have everything you need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You basically get what you pay for though it might be pricey for what the system gives. Personally it should be a $350 speaker. From a basic perspective, it handles movies better than music. From an xperienced view, this is at an entry level. The bass is very dissapoitning.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    quaity of sound better than average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good but was not calibrated equally with tv sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new sound bars, amazing sound quality.yes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good subwoofer... sound on HDMI is low sometimes..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bass is outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few sound bars before this. This tops them all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sound for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with this system. Sounds is pretty good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to a new Sony 75" X85J TV. HDMI connection worked well, except the volume control. The sound bar volume changes very slowly. Annoying when you want the volume changed NOW. Sound was good with plenty of bass. The TV is used as a PC monitor. The sound bar was mostly used to Bluetooth music from my phone, but the TV sounded fantastic. Problem... about a week was all the sound bar lasted. It quit working all at once, as if the plug were pulled. Never to be heard from again. Returning it to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this JBL Soundbar system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for this with my daughter for a housewarming gift. I was an acoustical engineer for JBL and preferred this over the other brands and my daughter preferred it too. And the salesperson gave us a discounts of $100 for price matching. A win win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like the better sound over our old system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate arrived earlier than expected, went right to work and had the system install done quickly. He was very nice and polite through the whole experience. When he was done he showed us how the operate the system and patiently answered all our questions before he left.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sub cuts off

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for about a year and half. Now the sub keeps cutting in and out. I don’t know if it’s a connection thing but for 400 i would expect more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hdmi is keep on losing the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By using hdmi on the arc on the tv and when turn it off you have to adjust again and again until it detect the sound bar.. and i go to best buy again to buy the optical cord and also without turning off the sound bar but it sounds great.....

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    The Best !

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Nov 2020 but didn't open the box until May 2021. This with my 65 In Samsung TV is the best thing ever! I can hear the music throughout the house. The sound quality, value and easy set up makes this purchase WORTH IT.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud but the sound quality is not there. Returned this one and bough the same model latest release and its a great difference

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL 5.1 Surround. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help. JBL

  • Rated 3 out of 5 stars

    Not worh it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly JB;L 3.1 is better than 5.1. There are very minimal options on the remote. There is no sound mode. JBL3.1 has a bass level upto 30 whereas 5.1 only has 6. I didnt return and ended up keeping.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team JBL