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Customer Ratings & Reviews

$539.99

Customer reviews

Rating 4.6 out of 5 stars with 2271 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,271 reviews
  • Rated 3 out of 5 stars

    Only 1.5 years until it stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent but have intermittent problems with it working. Sound started cutting in and out and now it does not work at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but the 3.1 is better in my opinion. You would think that if you purchased a bigger system that it would deliver more sound, however not the case. 3.1 is cheaper and to me has better sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and bass for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 weeks later and I am still blown away by the sound performance I am able to get from this JBL soundbar and subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet expectations for the price range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my expectations for the price range. Works well with television and for playing music at moderate loudness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but only downfall is can not adjust the treble. They where sold out of the other ones I wanted but this is good and has a sun that comes with it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy JBL. Buy from another company.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer failed after hardly one year of use. Bass will cut in and out which is completely annoying and destroys immersion which is the reason to even buy the combo. JBL will not assist you in getting the issue taken care of. You're better off buying from a more reputable company.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Bar 5.1. We'd like to work with you directly and know more about your setup so we can isolate the issue you're experiencing with your unit. Please contact JBL Customer Support so we can assist you. JBL

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound system. Glad the salesman talked to me about everything this system had to offer. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this system is very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good guys, those who came to my house to install the system explained everything to me about how it works and each operation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box JBL 5.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid soundbar but expected to receive all pieces even if it’s open box considering it was in “excellent condition”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Bass is good but it needs more punch. I have the LG C1 tv and there is a small noticeable delay when playing video games. Great first sounbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to set up. The instructions are nothing but pictures. Once you get it going, it works great and is a beautiful design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sucks you can add speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but it sucks you can not add speakers to it. Had I known this I would not have bought it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get sound to play through the optical cable connection. Ended up just connecting with an hdmi cord. Took away a star for not being able to use optical connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish had more sound settings. Should have treble setting. And more buttins on remote to change settings. Bass level 1 to 5 instead should be 1 to 20

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella bass , love em but sometimes the subwoofer disconnects for no reason and I have to spend time figuring out how to reconnect it

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Bar 5.1 Surround. Please see page 10 of the Owner's Manual for the steps on pairing the subwoofer and soundbar here: https://bit.ly/2LLqE1v JBL

  • Rated 3 out of 5 stars

    Not that great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Not that great. Surprisingly very good Subwoofer. Really impressed with the performance of the Subwoofer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re getting excellent sound enhancement. This was easy to install and doesn’t really show. Just looks like part of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited increase of volume of subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good that was I am expected ! But only thing that I have a doubt about the subwoofer. Limited access to increase volume of subwoofer ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money! The employee was a great help also to show us the different products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound quality is good but the bass is average despite 10" Subwoofer. Good for watching movies but average with music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review. We're pleased to know that your happy with your JBL Bar 5.1. If you have questions about it, feel free to reach out to our Customer Support team. JBL