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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,267 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Music with impactful bass is a priority

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real surround sound for a cinematic experience. Music with impactful bass is a priority.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing osund system....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price with great sound quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Miranda at BestBuy in Golden Colorado Denver West

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after making an purchase on an open box special, on this same sound system only to find out during setup at my home and having to contact JBL support to assist me. I found out the purchase I made on January 23 at the Best Buys location at the Denver West location in Colorado. that open box system was 3 different component's. they didn't even go together. The help I received online and via phone was disrespectful and outright terrible from all the best buy entities I reached out to. Miranda the store Manager today January 26th she was so AMAZING and turned out to b e a true ROCKSTAR. her professionalism and true caring about my situation is what me go ahead and make another purchase. I was NEVER again shop BestBuy after the HOKIE DOKE deal they tried to pass on to myself on Jan 23, 2023, but the expertise of Maranda the store manager has changed my mind. She is a great person will an all around quality of a Salesperson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good packaging, great sound, easy to use, price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable and it was easy to install and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    High quality and very deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Crazy bass. This shakes my whole apartment

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this thing sounds amazing. Solid bass too. System looks nice!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! I went through several brands and stopped at the JBL surround sound. It has deep bass will vibrate walls lol its incredible for one woofer and you can sync more together!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality sound , awesome base , im so happy with MY purchase and highly recommending this item

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very nice quality with a monstrous subwoofer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved! Pass tense because I took this back only because it was actually too powerful for what I needed it for and where I was using it was too small of a room. The bass is great, the sub is huge which is why I flocked to this thing. I'm a bass head obviously. But the amount of bass this is throwing off in a small room, will sound like an earthquake. If I had a bigger space, I would have kept it. Also the sub had a small dent in it as well which I did not notice until I took it back. Apparently these are known for that. I highly recommend this. Very nice sound as well. Great product all around. One downfall is to the remote. I wish there was more options with ways to regulate the bass and sound. I wish there was a night version button. I probably would have kept it. Other than that, it was amazing to use!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and base. Would buy again. Shakes my house

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in particular the base and easy set up with television

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL delivering the buisness

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar, best in the business for sure, easy connectivity. Bass is booming for sure enhanced movie experience just like being in a theater. Music never sounded so clear and bass is always a plus with the subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Superb soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5-7 years I was getting by with a simple Vizio 2.1 soundbar. I was looking to upgrade my tv and soundbar to a new level. I chose to go the sound bar route first. A friend of mine recommended the 2.1, but I decided to go ahead for the 5.1. Super easy install with an equally easy setup/connect. I was blown away with the clarity of the sound and the power of the sub. I was equally amazed when I could hear the audio from the right and left side of me. I wouldn’t recommend this to someone who lives in tight quarters or in an apartment. I had a small gathering just to show this to my buddies. After having them watch Top Gun and Tron, a few of them bought it several days later. If you aren’t looking to go all out on a audio, this is a great alternative without having to spend a lot of money. Note it does go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great value, bought for $259

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound and bass. Works with my OLED LG B4 TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quality set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great sound! Needed some extra bass for movie nights!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Ubl soundbars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the set up was easy to install! I highly recommended this product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality, Subwoofer size

    Rated 4 out of 5 stars

    Great sound and solid bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL soundbar with 10" subwoofer to replace a Sony unit that had impressed me with it's sound quality but had a much smaller subwoofer that couldn't really fill my large living room. (The Sony was also less than 1/2 the price.) When the Sony subwoofer quit on me, I knew I wanted something with a larger, more powerful subwoofer. The JBL has not disappointed! The bass is fantastic and the overall sound quality is very good. The only minor (very minor) issue is that the soundbar doesn't respond to my TV remove as quickly as I would like when I change volume. It works fine, but seems to take at least 1/2 a second to initially respond and then changes volume more slowly as I hold the button on the remote than the Sony (or the TV speakers without the soundbar). Not really that big a deal given how infrequently you actually change the volume - and there's always the mute button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this speaker hooked up to our Samsung living room, TV and the sound quality is amazing. It truly sounds like a movie theater when we are watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    JBL sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and value for the price and easy to install.

    I would recommend this to a friend