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Customer reviews

Rating 4.6 out of 5 stars with 2259 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,259 reviews
  • Rated 5 out of 5 stars

    Subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I would recommend this to anybody state of the art. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my brother and gf they love the sound enjoy watching movies with it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Easy to setup and makes a huge difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! But you can not use the optical with anything if HDMI is plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install salesman was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TechTeam came to my home and did a fabulous jo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TechTeam came to my home and did a fabulous job keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It does everything as advertised. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Affordable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL continues to produce quality products at an affordable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchad this to go along with my 65 inch Sony OLED. I mainly watch sports and wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good deal for the price and what they say that it will do.

    I would recommend this to a friend
  • Pros mentioned:
    Subwoofer size

    Rated 1 out of 5 stars

    Terrible sound and lack in controls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a huge disappointment!!! When I tested the soundbar out in the store it sounded really good but when I purchased the item and brought it home, it sounded so different from the store display. For having a 10 inch subwoofer, the bass was very weak even on max setting. Speaking of settings, there was absolutely no control over treble or the center channel speaker or of any channels on the soundbar. I was in shock and the lack of controls and the lack in bass. There really isn't much to say other than this was a huge disappointment. I found many JBL products in the past than this one was such a let down.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL - 5.1-Channel Soundbar with Wireless Subwoofer. Please reach out to JBL Customer Service for technical support and assistance. JBL

  • Rated 5 out of 5 stars

    JBL 5.1 Surround Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the JBL sound bar a couple of months ago. I decided to go back and get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and received great help from best buy employee about the product i was going to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. We are pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 1 out of 5 stars

    Constant cut outs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer is constantly cutting out and stopping. There is crackle in the soundbar. If it wasnt for those huge things i would have given it 4-5 stars. The sound is great and the subwoofer hits like a hammer. BUT, it cuts out too much to enjoy it. Might be returning it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Decent sound quality though is lacking bass.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a decent sound if you’re not picky. Not compatible for video-karaoke installation or needs additional technical support if it does. May be good only for audio-video watching purposes, not intended for karaoke use. BestBuy representative was very helpful in finding ideas how to possibly connect this unit to my appliance, but had to return it eventually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad it’s really great I’m recommended everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and watching movies. Not so much for music so i have to ding it for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds great, easy setup, no issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL did a fantastic job, great value, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend . This is a must but for any home

    I would recommend this to a friend