Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
JBL 5.1 10” Subwoofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar comes with two power cords, one for the soundbar and one for the wireless subwoofer. Mine was missing one power cord. The max volume is only 31 and the subwoofer bass has low medium and high in which there is not much of a difference. For a 10” subwoofer I expect a lot more.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Almost Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing gets very loud and fills a decently large space. However, the subwoofer crossover is so high that I can hear vocals coming from the sub. That is very distracting when watching dialog heavy content and was a deal breaker for me.
No, I would not recommend this to a friendNot So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar isn't horrible but not what I expected. I have 2 of the SB400 soundbars by JBL and was hoping that this would be a upgrade. This soundbar doesn't even compare to how well the older model sounds. I was sooo disappointed. I will take the hit on a restocking fee and return this item.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Ok but 50/50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but it’s not loud The loud I was looking for
No, I would not recommend this to a friendSo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love itttttttttt!!!! ! . .
I would recommend this to a friendChannel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to install. Recommend highly
I would recommend this to a friend- Pros mentioned:Subwoofer size
Samsung surround system
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this system. With a 10" subwoofer it should have had a lot more of bass. I have another Samsung system that has a 6" subwoofer that blows this one away and it has only 310 Watts.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
The sound is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no audio setting to adjust the treble mid range in the quick start manual contacted jBl for support no answer yet bass setting when set does not stay at setting could be a defective unit
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the JBL 5.1 sound bar. It has great quality when it’s working properly. I’m super disappointed when it started switching audio sources on its own after 30 minutes of watching a movie, and after the first occurrence it was every 3-5 minutes that it would go quiet for 3 seconds and come right back on. I have my Xbox series x hdmi running in to the sound bar and a fishhook 4K hdmi running out to my projector. Sound quality is great but I don’t know how to fix it. So far only happens with movies. Super disappointed in this purchase..
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly. So we could try some troubleshooting with your JBL Bar 5.1 Surround. Please reach out to our Customer Support at https://support.jbl.com/us/en/
- Cons mentioned:Remote control
Bad IR Sensor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote and my tv universal remote are terrible with this speaker. The infrared sensor must be so bad because I have to close one eye and aim directly at where the LCD display is located on the unit to turn the volume up or down. It doesn’t matter how close I am. I haven’t seen other complaints like mine so I doubt the reviews are even real.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Horrible soundbar set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase Absolutue night mare in all areas of use and set up , could never get the woofer to pair up with sound bar
No, I would not recommend this to a friendOk sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is ok but not great. A little disappointing for the price and JBL. The remote receiver is not sensitive enough and requires sometimes numerous attempts for the unit to respond. If you are looking for a lot of bass look elsewhere.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 Surround didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
ok, but go into the store and try the bars first.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this based on the review of a best buy employee, but then I went into the store again and found a LG bar that sounded way better and was half off and cheaper than this one. So I returned this one.
No, I would not recommend this to a friendMs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound bar but, the technician forgot to leave the remote control for it and I can’t seem to get anyone to help me.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. The remote for our JBL Bar 5.1 Surround, with part number 06-SB510U-RC0S, is available and can be purchased directly by contacting our customer support.
- Pros mentioned:Sound quality
Unacceptable audio and video sync with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, a real challenge with having audio to video sync via HDMI ACR and Optical.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
BLUETOOTH issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the number one thing that bothers us the most is it ALWAYS cuts off when using the bluetooth. SOOOOOO annoying. Takes more time to turn off/on a few times to get it to work again. Why is this happening to a brand new unit?
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Don't buy if you use Apple TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is reasonable, but if you are planning to use it with Apple TV be aware that HDMI keeps dropping connection. I am using eARC and use Apple TV remote to control sounder, TV and Apple TV, with this setup sound bar keeps switching between HDMI and TV for apparently no reason. This makes the screen go blank at random. I tried to reset the bar to factory change HDBI cable, tried using it with another TV but the issue persists.
No, I would not recommend this to a friendGreat product, but the return process is a nightma
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent, and the customer service is terrible. Next time I will order online from another supplier.
I would recommend this to a friend- Pros mentioned:Sound quality
Sound engineer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more I have a 3.1 ultra HD sounds great returned the 5.1 bought a 5.1 HD ultra the 5.1 HD ultra is superior to the 5.1
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Sound Quality Not So Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think the sound quality was all that great for the price. Returned it and went with a different brand that was less expensive and I love it!
No, I would not recommend this to a friend