Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
Jh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems getting this to sync to my TV. It comes off and on as it pleases when I listen to music, not like it's supposed to
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While not difficult to initially set up, had multiple issues in days to follow. Kept it only because return time frame passed.
I would recommend this to a friendBrand response from JBL Support
Posted .Hi there, we're sorry to hear about what happened. Please contact our customer support so we could try some troubleshooting. We're here to help: https://support.jbl.com/us/en/#contact
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good people in the store help nice people in the store
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. If you have any concerns or issues with your JBL Bar 5.1, please contact our customer support. We're here to help.
Not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ordered this and it took two weeks to get here then when I received it the sound bar was bent and had to return it...
I would recommend this to a friendSoundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sounds ok overall. Not worth the retail price though.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback on our JBL Bar 5.1. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support.
5.1 JBL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the JBL 3.1 but it broke on me. So i upgraded to the 5.1 and i feel like it the bass was much louder on the 3.1 because you could adjust it with the remote. This one just has the low,mid,high, anything i can do to regulate the bass a different way ? even when i have it on high i feel like its on low,bass its not powerfull. do i need a system upgrade thru the ethernet cable on the back?
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay the sub isn’t as loud as I thought it would be. It sounds good just not 500 usd good.
No, I would not recommend this to a friendSub par
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has never functioned properly, and disappointing performance
No, I would not recommend this to a friendDissatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a LG smart tv. Tried both HDMI and other cable. It was not compatible. Would not connect. Dissatisfied
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly and try some troubleshooting steps with your JBL Bar 5.1. Please reach out to our Customer Support.
- Pros mentioned:Bass
JBL 5.1 SURROUND
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this soundbar. I bought this without looking up reviews. The bass is loud it doesnt have a dialogne enhancement. Every action scene was to loud and couldn't hear at low volume. The max is 31. This model is 2019, save 200 and buy a Vizio Elevate.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 Surround did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Unreliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent but the subwoofer died after a few days and needed to return the unit.
No, I would not recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing remote not what satisfactory condition means according to sales
I would recommend this to a friendJBL sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar my baby likes to watch cartoons with the sound bar!
I would recommend this to a friendjbl 3.1 outperformed better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not What I Expected,I own the jbl 3.1 soundbar and it outperforms this jbl 5.1 soundbar. I don't know where bbl went wrong but you would think a more expensive unit with more speakers would have more detail and sound on the contrary it does not
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 did not meet your expectations. We'd like to know more information about the Audio Issues you've had problems with. Please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
- Cons mentioned:Remote control
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box, the hdmi cable had obvious signs of wear with paint on the cable. The sound bar is missing the control, wasn’t specified in the open box sticker or else I wouldn’t have bought it.
No, I would not recommend this to a friend nice looking unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't get it to work, read the instructions over and over so i must still be doing something wrong
I would recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks a bit of power but for my space it does the job!
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
I’m disappointed...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it turns my TV up very loud and I cannot tell if the subwoofer even works...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. It was too big and did not like it.
No, I would not recommend this to a friendProbably a good speaker, James B Lansing, OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a gift for someone else, I probably will never get a chance to hear them.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. If you need assistance with our products, please reach out to our Customer Support. We're here to help.