Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
jbl 3.1 outperformed better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not What I Expected,I own the jbl 3.1 soundbar and it outperforms this jbl 5.1 soundbar. I don't know where bbl went wrong but you would think a more expensive unit with more speakers would have more detail and sound on the contrary it does not
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 did not meet your expectations. We'd like to know more information about the Audio Issues you've had problems with. Please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
JBL sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar my baby likes to watch cartoons with the sound bar!
I would recommend this to a friendnice looking unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't get it to work, read the instructions over and over so i must still be doing something wrong
I would recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks a bit of power but for my space it does the job!
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
I’m disappointed...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it turns my TV up very loud and I cannot tell if the subwoofer even works...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Remote control
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box, the hdmi cable had obvious signs of wear with paint on the cable. The sound bar is missing the control, wasn’t specified in the open box sticker or else I wouldn’t have bought it.
No, I would not recommend this to a friend Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. It was too big and did not like it.
No, I would not recommend this to a friendProbably a good speaker, James B Lansing, OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a gift for someone else, I probably will never get a chance to hear them.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. If you need assistance with our products, please reach out to our Customer Support. We're here to help.
I never got to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping issues lead to me getting something else so I can’t review this product
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it takes several minutes once you turn it on to go thru it's activation process.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Poor bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is not that good and ther is only 3 levels to the bass.
No, I would not recommend this to a friendGood sound but but controls are limited
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you change stations or devices using ARC takes a reset to the sound BAR.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass not so good, it does not have a good quality , terrible bass
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
great sounds but Arc didn't work as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.old model had multiple HDMI inputs and it seems they didn't update their firmware for the single HDMI they offer on the new model. HDMI Arc should auto pass through the HDMI signal from the input but does not. need 2 remote to manage input. after they correct that I would consider buying it again
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Bar 5.1. We're always looking for ways to improve. We'd like to wor with you directly and check some setting son your soundbar. We're here to help. Please reach out to our Customer Support. https://support.jbl.com/us/en/
Jbl
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bouth this 4 months ago but my bass is not working well
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
So Dissatisfied With This And BestBuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with this item. It plays thru the Bluetooth, but can't get it to play from the television. Tried calling Best Buy and was on hold for over an hr before I hung up. Going to return tomorrow.
No, I would not recommend this to a friendWeak
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for $100 off. Might as well use computer speakers. The amp shuts off the subwoofer while playing music due to not being able to handle it. Weak. I returned it and got the JBL sound bar 5.1 speakers. That’s more like it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Awful firmware and hdmi video transfer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous surround system was a true 7.1 channel with center and rear speakers. The front speakers were also essentially a soundbar with an HDMI ARC input/output. Never had any issues. Got rid of it while moving and didn’t feel like complaining neighbors in an apartment, so this seemed like a nice compromise with a new TV.... the sound is ok... nothing to write home about. And it certainly doesn’t justify that with the hdmi video signal going through it sometimes it takes 20 minutes of playing with settings and switching inputs to trick it into actually sending the TV a signal it’ll recognize. Overpriced garbage imho.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review of our JBL Bar 5.1. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Only bass and nothing else.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from and old Bose soundbar approximately 10 years old This sound bar had very muddy vocal clarity and base that drowned everything out did not like at all even though I like bass
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer service at https://bit.ly/2WocMfi
Volume level sucks azz. Not sure if I got a dud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a dud one, but the volume level suck azz. Not loud enough for me to justify $500 price tag. I have 75' Sony X800H 4k TV and this $500 speaker system only make it a little bit louder than my tv built in speakers. The subwoofer drowns out the soundbar volume. I have to crank the soundbar volume to max to enjoy it. If I don't then it will sound like my tv built in speakers. I did go to my two best buy stores to check this demo unit out before buying it, and for some reasons they won't let me crank the volume to the max to check how loud it is.
No, I would not recommend this to a friend