Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
Terrible don’t buy jbl ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst sound system in history no eq settings at all always has an audio delay no matter what AirPlay and Bluetooth constantly have to be reset. Reconnecting it to WiFi all the time and have to factory reset to get it to work again. I bought the unit in March of 2020 only comes with a 1 year warranty and now product stopped working completely. I will never buy jbl again I have friends who spent half the price on audio systems that blow this system away in every aspect jbl needs to step its game up this product is absolutely trash
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1 and if needed, we'd also like to get more information so that we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Not Terrible, but not for me. I like Higher Qualit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking the product back. The sound quality was just not what I was looking for. Ended up getting a Klipsch bar that was much more crisp in sound.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Bought new for half off, still not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I “scored” this sound bar set up for 300 on black friday. Only to find out it wasnt even worth the 300 bucks.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 Surround didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, Please contact our customer support via our official website or toll free number.
Annoying sound issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get the audio from the HDMI cable. You're gonna have issues. It kept losing sound like crazy. Not sure why jbl has so many issues. I had the older model and the sub kept disconnecting. They have some bad quality issues that needs to be fixed. I wanted to like the sound bar. But losing audio all the time is something I couldn't deal with. You might have better luck then me. I bought it brand new not open boxed. But best buy had a lot of these soundbars open box. So I'm guessing people had issues like me.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 surround did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Terrible purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extreme let down. Has no bass and no adjustments to further enhance sound. It is clear but not worth the money. I listened to this bar in the store and it sounds nothing like that once Installed. I bought for the name and made a mistake. Take a look at Klipsch. Better value for less money
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1 Surround. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
- Pros mentioned:Sound quality
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound cant lie, but connection to my playstation constantly made my tv screen glitch and go black i wouldnt recommend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Awful system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful system. Right out of the box this system was a pain to deal with. The subwoofer wouldn't connect to the sound bar, I tried contacting JBL support and it was impossible to get a hold of them. After spending hours trying to get the sub to talk to the sound bar I gave up and returned it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this. It’s my worth the money. It’s not easy to use and or discount ms for no reason.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 Surround didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns with your device, please contact our customer support service via our official website or toll-free hotline.
5.1 soundbar and subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not to happy it just was not loud enough for me that’s my only complaint
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - 5.1-Channel Soundbar with Wireless Subwoofer did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Crap! What happened JBL?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just plugged it in and it is crap! So disappointed that JBL even put there name on this! No control on the base and trying to get it to connect to Bluetooth is a joke. I have a 8 year old JBL sound bar and 8” cordless sub and it puts this to shame! Do not buy! It’s not even loud! Crap!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly and try some steps with your JBL Bar 5.1. The subwoofer can be adjusted by using the Bass + and Bass - button. For assistance with setup and troubleshooting, please reach out to our Customer Support. https://support.jbl.com/us/en/
Stay Away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away… Worked for about a month then the volume display does not go away from the TV screen. Disconnect, Reconnect, unpair, pair, different HDMI cable, Nothing… Spent an hour on a customer support chat with JBL and was told it is a software issue that will be corrected with an OTA update…That was a month ago… I have given up
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Bar 5.1. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
JBL Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar didn't fit my system. I enjoy my 2.1 better than this 5.1 JBL.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Bar 5.1 Surround. We're always looking for ways to improve. If you need any assistance with your unit, please contact our Customer Support.
Buy the 3.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 3.1 and by far the 3.1 blows this one away. 5.1 weaker treble and bass. 3.1 volume 25 (max 40) is similar to the 5.1 at max. Bass selection 5.1 low/med/max not ideal. 3.1 is ranged way better. Disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Remote control
Remote faulty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stopped working after 3 months with very little use on it. ☹️
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to troubleshoot the issues you're having with the remote control of our JBL Bar 5.1 speaker system. If needed, we'd also like to get more information so we can check your options. Please contact customer service at https://bit.ly/2WocMfi
soundbar remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having a hard time trying to balance the speakers. The installers did not leave the remote for the soundbar.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good however Bluetooth kept disconnected after one week very unhappy
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Please make sure that your devices are within range when trying to pair the speaker with your devices. Please note that the recommended distance between the soundbar and your device is within 10 feet. It's also important to note that other wireless signals like WiFi and BT devices can also cause interferences. If you need more help with our products, please reach out to our Customer Support. https://support.jbl.com/
Piece of garbage..
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, want to connect to your wifi with a required app and refuses to discover the sound bar and subwoofer. Do not waste your money on this piece of trash. Absolutely frustrating and I will never purchase jbl again, ever...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Unable to sync with new Samsung tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this system along with a new Samsung tv, unable to get system to sync with the tv. Tried both hdmi and optic cable no good. Geek Squad was no help they kept blaming the cable company. Waist of time and money, I will be returning it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
Disappointing, returned for Polk model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like hell the rear channels coming from the front.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer service at https://bit.ly/2WocMfi
Constant issues with wireless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant wireless issues connecting the sub. Would not recommend this item or manufacture company. I’d return this item and look for another manufacturer to buy from. This item is awful. The auto on/off feature is difficult to use as well. Won’t recommend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.