Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
5.1 soundbar and subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not to happy it just was not loud enough for me that’s my only complaint
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - 5.1-Channel Soundbar with Wireless Subwoofer did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Stay Away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away… Worked for about a month then the volume display does not go away from the TV screen. Disconnect, Reconnect, unpair, pair, different HDMI cable, Nothing… Spent an hour on a customer support chat with JBL and was told it is a software issue that will be corrected with an OTA update…That was a month ago… I have given up
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Bar 5.1. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Crap! What happened JBL?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just plugged it in and it is crap! So disappointed that JBL even put there name on this! No control on the base and trying to get it to connect to Bluetooth is a joke. I have a 8 year old JBL sound bar and 8” cordless sub and it puts this to shame! Do not buy! It’s not even loud! Crap!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly and try some steps with your JBL Bar 5.1. The subwoofer can be adjusted by using the Bass + and Bass - button. For assistance with setup and troubleshooting, please reach out to our Customer Support. https://support.jbl.com/us/en/
JBL Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar didn't fit my system. I enjoy my 2.1 better than this 5.1 JBL.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Bar 5.1 Surround. We're always looking for ways to improve. If you need any assistance with your unit, please contact our Customer Support.
Buy the 3.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 3.1 and by far the 3.1 blows this one away. 5.1 weaker treble and bass. 3.1 volume 25 (max 40) is similar to the 5.1 at max. Bass selection 5.1 low/med/max not ideal. 3.1 is ranged way better. Disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Remote control
Remote faulty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stopped working after 3 months with very little use on it. ☹️
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to troubleshoot the issues you're having with the remote control of our JBL Bar 5.1 speaker system. If needed, we'd also like to get more information so we can check your options. Please contact customer service at https://bit.ly/2WocMfi
Piece of garbage..
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, want to connect to your wifi with a required app and refuses to discover the sound bar and subwoofer. Do not waste your money on this piece of trash. Absolutely frustrating and I will never purchase jbl again, ever...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
soundbar remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having a hard time trying to balance the speakers. The installers did not leave the remote for the soundbar.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Unable to sync with new Samsung tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this system along with a new Samsung tv, unable to get system to sync with the tv. Tried both hdmi and optic cable no good. Geek Squad was no help they kept blaming the cable company. Waist of time and money, I will be returning it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
- Pros mentioned:Sound quality
Jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good however Bluetooth kept disconnected after one week very unhappy
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Please make sure that your devices are within range when trying to pair the speaker with your devices. Please note that the recommended distance between the soundbar and your device is within 10 feet. It's also important to note that other wireless signals like WiFi and BT devices can also cause interferences. If you need more help with our products, please reach out to our Customer Support. https://support.jbl.com/
Disappointing, returned for Polk model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like hell the rear channels coming from the front.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer service at https://bit.ly/2WocMfi
- Pros mentioned:Bass, Sound quality
5.1 soundbar with sub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this a couple of years ago and its still working amazing, has good sound and the sub wow you can feel it through the floors
I would recommend this to a friend Constant issues with wireless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant wireless issues connecting the sub. Would not recommend this item or manufacture company. I’d return this item and look for another manufacturer to buy from. This item is awful. The auto on/off feature is difficult to use as well. Won’t recommend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality from a volume perspective is very low
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the volume level our JBL Bar 5.1 didn't meet your expectations. We would like to know how your TV is connected to your Bar 5.1. Please reach out to our JBL Customer Support so we could determine the cause of the volume issue.
Garbage!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of garbage. It constantly turns on and off with no one watching TV. Last night while watching a show it turned itself off three different times. Of course, I am not outside of the return window. don't waste your money!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Poor sound quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer keeps cutting out. Sound quality is not what I expected
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this issue to our attention. We'd like to work with you directly and troubleshoot the audio issues you're experiencing with our JBL BAR 5.1. Please contact customer service at. https://bit.ly/2WocMfi
Jjbl 5.1 sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. I have to unplug my at&a box every time I watch my tv.
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Disappointed Disappointed Disappointed
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to know more information how we can help with your JBL Bar 5.1. Please reach out to our Customer Support so we could check some settings and try some steps. We're here to help.
https://www.jbl.com/support-contact.html
Sound bar cuts out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this item, within one week i noticed sometimes it would cut on and off. So I contacted jbl they had me update and its still having the issue, unfortunately I threw the box away, if i could return it i would. I just want a soundbar that works
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have. Please reach back to us so we could help you with your other options.. http://bit.ly/30JI2G4
Weak Vocals/ Extreme Dynamics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hugely disappointed. Problem: Extremely weak vocals, poor mid-range, and extreme dynamics that are too loud. A $500 system should have separate treble/ mid-range/ bass controls.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback on our JBL Bar 5.1. We'd like to work with you directly and try some steps with your soundbar, please reach out to our Customer Support.