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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 2233 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,233 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a more expensive sound bar, it is definitely worth it. The sound quality is amazing! It is so good, I have had to question a couple of times if the news anchor was actually sitting in the room talking to me. Very deep and loud bass, makes many of the action movies that much more exciting. This says it is a 5.1 soundbar, but does not simulate surround sound. If you are wanting a soundbar to simulate surround sound, then you will need to go with a different bar. I actually don't mind that it doesn't. This is not as good as a full surround sound system with a dedicated receiver, but it works for smaller spaces or small budgets. While you can buy a "cheaper" unit, I would recommend you save up your money and purchase this one. The Airplay 2 and Chromecast audio work flawlessly, and the bluetooth works really well also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but my old one was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit very much, I replaced a unit that died & comparing the 2, this one has less functions on remote, my old had different settings like, music, movie or night to quiet sub, this one has none of that but sounds good, my other would set off alarm, this one doesn't but if not comparing is great

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! I went through several brands and stopped at the JBL surround sound. It has deep bass will vibrate walls lol its incredible for one woofer and you can sync more together!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome sound that is very clear.love the bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound that is very clear.love the bass. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL Soundbar is everything the salesperson said it would be and more. This soundbar was the replacement for one we returned which had music and talking distinquishbly separate and you had to turn the volume up to almost the highest decible to hear, but not this JBL. The sound quality, clarity and equivalence/balance is excellent and the surround sound gives you the full effect of the surround system we already have and no longer use. The installation was easy and there has never been an issue with it's performance. We purchased it on sale at a price I didn't think was a sale price (not knowing a good price being a 1st time buyer), but it was worth every penny, especially if you're into TV/music sound quality like my husband. We have it in our family room with 8-9 ft ceiling, we're very happy with the purchase and would highly recommend this soundbar. If in the market again, JBL would be my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Well worth the price!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL 5.1 sound bar is definitely a great value ($299.99 when on sale). I was looking to replace my older LG 2.1 sound bar but didn't want to spend a lot of money. When I found this one and checked out the reviews and videos online I figured I would take a chance. I'm so glad I did! The set up was pretty easy and the sound is awesome. There are no rear speakers but it still seems fills my living room with "surround"sound. The movies come to life with the deep bass (adjustable 1-5) I'm sure there are better more expensive systems out there, but if you are looking for better than average sound at a great price this JBL 5.1 sound bar is for you!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to go for bose or sonos but ended up going with the JBL because it was on sale and ive been pleased with theor other speakers. I bought this to complement my new movie screen and projector and it didn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality! The bass is very powerful! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound bar.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system is of exceptional quality, delivering an immersive surround sound experience with 3D audio and powerful bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Quality sound bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar with good amount of base. I love all JBL products always quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In Store or On line Best Buy comes through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE sound bar provides better sound and some bass with the sub This was not meant to be a high end audiophile setup, so I am pleased with the function and sound. Best Buy shipped ahead of schedule and provided support as needed, what else could you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Miranda at BestBuy in Golden Colorado Denver West

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after making an purchase on an open box special, on this same sound system only to find out during setup at my home and having to contact JBL support to assist me. I found out the purchase I made on January 23 at the Best Buys location at the Denver West location in Colorado. that open box system was 3 different component's. they didn't even go together. The help I received online and via phone was disrespectful and outright terrible from all the best buy entities I reached out to. Miranda the store Manager today January 26th she was so AMAZING and turned out to b e a true ROCKSTAR. her professionalism and true caring about my situation is what me go ahead and make another purchase. I was NEVER again shop BestBuy after the HOKIE DOKE deal they tried to pass on to myself on Jan 23, 2023, but the expertise of Maranda the store manager has changed my mind. She is a great person will an all around quality of a Salesperson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy setup, and good looking product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good pricing. Grear upgrade to TV sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sounding Simple Soundsystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy setup & overall, sounds really good & seems to interconnect easy with my LG TV & Apple TV box. Only complaint is that there seems to be a very quick progression from low to volume to a level that is too much. so have to be careful when adjusting volume up as it's very easy to get too loud quickly

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL delivering the buisness

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar, best in the business for sure, easy connectivity. Bass is booming for sure enhanced movie experience just like being in a theater. Music never sounded so clear and bass is always a plus with the subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buyer Beware on open box excellent.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at what i thought was a steal at $170 open box excellent. The packaging inside the box looked brand new. No scratches or dents and all protective contents like new. I thought it was great. Powered it on and HDMI input didnt work and neither did the bluetooth. Its like did anyone even test this thing before putting back up for sale?? Only the optical worked however I want to use the tv remote to control sound using the HDMI connection. There werent any open boxes at any locations around me to exchange it with (couldnt exchange it for a new condition in store had to be open box excellent). Now its not on sale anymore. Major disappointment. Theee stars only because it sounded good when i tried it with optical connection. This may not be the case with all open box versions but if the price is too good to be true it probably is. Deciding now if i want to buy it new. Buy it new and dont mess with the open box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price range of this soundbar/subwoofer combo, i am blown away by the audio clarity and the low bass this is capable of. I had no doubts that i would enjoy this sounbar. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very nice quality with a monstrous subwoofer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved! Pass tense because I took this back only because it was actually too powerful for what I needed it for and where I was using it was too small of a room. The bass is great, the sub is huge which is why I flocked to this thing. I'm a bass head obviously. But the amount of bass this is throwing off in a small room, will sound like an earthquake. If I had a bigger space, I would have kept it. Also the sub had a small dent in it as well which I did not notice until I took it back. Apparently these are known for that. I highly recommend this. Very nice sound as well. Great product all around. One downfall is to the remote. I wish there was more options with ways to regulate the bass and sound. I wish there was a night version button. I probably would have kept it. Other than that, it was amazing to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! I kept thinking something was happening inside the house but it was just the clear speakers! Lol It BUMPS music too.

    I would recommend this to a friend