Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
Soundbar 5.1 channel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend has exactly the same one, but his got 5 differents level of Bass, why this only had 3? Low, mediun, High. If is 5.1 channel. Thats the reason why i return it, no what i Expected. Sorry, i'm barely learnig English...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for providing your feedback with our JBL Bar 5.1 Surround. If you need assistance with setup and troubleshooting, please reach out to our Customer Support. We're here to help.
- Pros mentioned:Bass, Sound quality
Lots of bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound. More than enough bass. Had a Bose sound bar and the sound quality was definitely better.
I would recommend this to a friend Jbl not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product after 2 months of use the subwoofer it's not working anymore, I made a little research and I discovered many complaints about the same issue.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay muted. Makes my TV constantly display the volume. Volume controls very slow. Not worth the money. Pretty disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We'd like to work with you directly to address the issues you're experiencing with your unit. Please reach out to our customer support service via our official website or toll-free hotline.
Junk for real
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it sounded really bad and quiet. Then when you would turn it up loud it would pop and buzz just no good. I did return it. I would not want this again if it was free...sorry go with the Polk
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're thankful for customers who are keen to give us their review about our products. We're always looking for ways to improve. We'll share your feedback about our JBL 5.1 soundbar to the appropriate department.
Open box beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware when buying open box online. My item said excellent. Was shipped and was missing hdmi cable and wall mounts. Do not recommend buying open box online it is a pure gamble.
No, I would not recommend this to a friend- Pros mentioned:Bass
Perfect for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest set up was a little confused how to hook up two HDMI’s but got it working by looking at the manual lol. If you love bass, a lot of songs on this thing not even fully turned up made me go “dxmn” out loud, definetly reccomend if you’re not looking for overwhelming bass but enough bass to 100% satisfy a basshead!
I would recommend this to a friend Jbl sounded really good in store!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought open box and could not get the system to Bluetooth to the LG TV. Also, did not have remote. Returned and bought a LG sound bar subwoofer system.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. The sound bar won’t turn on.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We would like to work with you directly to know more about what's happening to your JBL Bar 5.1. Please contact our customer support.
Bbl sound bar disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound is poor and it takes too much time to sink with my new Sony tv.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Bar 5.1. Please contact our Customer Support, so we can assist you.
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet my expectations. The bass would rattle and the sound quality isn’t good. You could almost not hear them talk in a movie.
No, I would not recommend this to a friendN/a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor equipment. Don’t sound right is expensive but got to deal with it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Not satisfied. Need help from the support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get it connected properly. Not satisfied. Cannot get the surround sound. I need to return it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this issue to our attention. Try resetting the unit to its factory default settings by turning on your JBL BAR 5.1 Surround, press and hold POWER and SOURCE button for 3 seconds. Your device is now reset. If the issue/s persists you may reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Quit working 2 weeks after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer quit working less than 2 weeks after purchase
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Very unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minimum improvement over regular TV speaker. No treble/base adjustment. Waste of $400. Would like to return it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Bar 5.1. We're always looking for ways to improve. Please reach out to our Customer Support if you need any assistance. We're here to help.
https://support.jbl.com/us/en/
Terry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not what I was told it was. So not happy. I will not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL 5.1-Channel Soundbar didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you still have questions and concerns, please reach out to our Customer Support here: https://support.jbl.com/us/en/
Not for me, returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like muddy bass with ok dialogue this is the setup for you!
No, I would not recommend this to a friendStatic in bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only the second month of having this bar system and I’m getting static on left side.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Its a toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible producer doesn’t work properly and the Bluetooth doesn’t work as it should
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Don’t Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance is poor. This product is not compatible with a Samsung or Sony tv
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.