Customer Ratings & Reviews
- Model:
- JBL2GBAR51IMBLKAM
- SKU:
- 6395190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.
This summary was generated by AI based on customer reviews.
Not satisfied. Need help from the support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get it connected properly. Not satisfied. Cannot get the surround sound. I need to return it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this issue to our attention. Try resetting the unit to its factory default settings by turning on your JBL BAR 5.1 Surround, press and hold POWER and SOURCE button for 3 seconds. Your device is now reset. If the issue/s persists you may reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Quit working 2 weeks after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer quit working less than 2 weeks after purchase
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 5.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Very unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minimum improvement over regular TV speaker. No treble/base adjustment. Waste of $400. Would like to return it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Bar 5.1. We're always looking for ways to improve. Please reach out to our Customer Support if you need any assistance. We're here to help.
https://support.jbl.com/us/en/
Terry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not what I was told it was. So not happy. I will not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL 5.1-Channel Soundbar didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you still have questions and concerns, please reach out to our Customer Support here: https://support.jbl.com/us/en/
Not for me, returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like muddy bass with ok dialogue this is the setup for you!
No, I would not recommend this to a friendStatic in bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only the second month of having this bar system and I’m getting static on left side.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Its a toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible producer doesn’t work properly and the Bluetooth doesn’t work as it should
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Don’t Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance is poor. This product is not compatible with a Samsung or Sony tv
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
No quality control
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it lasted. 3 months later, no sound on all sources
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Please try using different sources to check the audio output of the soundbar. If you need help with setup and troubleshooting, please reach out to our Customer Support. https://bit.ly/2WocMfi
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some connection issues that were giving us problems from the jump.
No, I would not recommend this to a friendWho broke it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back next day. Didn’t work despite being demo model
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not clear with a movie or music I was very disappointed
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our Bar 5.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Bass
Very solid for its price range
Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try to write unbiased and fair reviews anytime I actually decide to leave one. I have a full sonos 5.1 system upstairs in my media room which replaced a monstrous klipsch component system. I consider myself to be pretty savvy with home theater and all that, and have very specific tastes for what I like about systems. I tried the Polk magnifi max, klipsch bar 48, 2 samsung bars and a bose 700 bar/sub combo before settling on this JBL. I give it a strong 4.0 rating based solely on the fact that I wish it had more bass at lower levels and had more EQ features. That being said, for the sale price of 449.99 this thing absolutely delivers. Was the bose better? Yes. Was the bose Bluetooth connectivity hot garbage? Yes. Was the bose app pure trash? Again yes. The jbl wins for my living room for a simple cost vs function aspect. The design is clean and crisp, looks much more expensive than it is. Clear dialog, solid bass and great for music and TV needs. When you crank it up, it will shake your walls and the sub performs very well. Like I mentioned earlier I just want more of that at lower volume levels. Great buy if you want to upgrade, don't need atmos and want the most for your money.
I would recommend this to a friend - Pros mentioned:Sound quality
JBL soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product. Have to have a app to adjust equalizer and if you dont have internet or wifi you cant connect to it so you will be stuck with factory settings.
I would recommend this to a friend - Pros mentioned:Sound quality
JBL for the win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After hours and hours of researching a good soundbar, I decided to go with this one and I am so glad I did! The sound is crystal clear. The subwoofer surprised me with how well it works. I haven't really had many connection issues but occasionally the sub will disconnect for a second or so. Not a deal breaker for me. I'd buy again!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
JBL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and a great product and was very easy to hook up !
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Superior Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it has Apple airplay and chrome cast built in. Makes things easy when I want to play music from my iPhone while working out. The clarity of the sound is so buttery and upfront. You don't have to turn it up all the way just to hear it. I normally have the volume set at 10-15. Ill turn it up to 25 when I am watching a movie just for full immersion but even then it is super loud. I honestly have no idea how loud this thing gets because its so loud already that I have never tested it. The bass is BOOM BOOM BOOM. I live in an older home and the bass shakes my windows. THIS ISNT EVEN AT THE HIGHEST VOLUME. Very happy I purchased this, well worth it. For those having issues with buzzing sounds and such, you may need to adjust some settings on your TV or external device to get the right sound produced. Cheers.
I would recommend this to a friend - Pros mentioned:Sound quality
Jbl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and looks for a great price,When I watch movies it sounds like im in a movie theater
I would recommend this to a friend Awesome Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the cost. We wanted something powerful yet minimal. This does the trick. Feels like we are at the movies.
I would recommend this to a friend- Pros mentioned:Sound quality
Price + quality = great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this excellent system. Offers excellent sound but not pricey like Bose or other top brands.
I would recommend this to a friend