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Customer reviews

Rating 4.6 out of 5 stars with 2259 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,259 reviews
  • Rated 1 out of 5 stars

    No quality control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it lasted. 3 months later, no sound on all sources

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Please try using different sources to check the audio output of the soundbar. If you need help with setup and troubleshooting, please reach out to our Customer Support. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some connection issues that were giving us problems from the jump.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Have to have a app to adjust equalizer and if you dont have internet or wifi you cant connect to it so you will be stuck with factory settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Who broke it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back next day. Didn’t work despite being demo model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not clear with a movie or music I was very disappointed

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Bar 5.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL for the win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hours and hours of researching a good soundbar, I decided to go with this one and I am so glad I did! The sound is crystal clear. The subwoofer surprised me with how well it works. I haven't really had many connection issues but occasionally the sub will disconnect for a second or so. Not a deal breaker for me. I'd buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Very solid for its price range

    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to write unbiased and fair reviews anytime I actually decide to leave one. I have a full sonos 5.1 system upstairs in my media room which replaced a monstrous klipsch component system. I consider myself to be pretty savvy with home theater and all that, and have very specific tastes for what I like about systems. I tried the Polk magnifi max, klipsch bar 48, 2 samsung bars and a bose 700 bar/sub combo before settling on this JBL. I give it a strong 4.0 rating based solely on the fact that I wish it had more bass at lower levels and had more EQ features. That being said, for the sale price of 449.99 this thing absolutely delivers. Was the bose better? Yes. Was the bose Bluetooth connectivity hot garbage? Yes. Was the bose app pure trash? Again yes. The jbl wins for my living room for a simple cost vs function aspect. The design is clean and crisp, looks much more expensive than it is. Clear dialog, solid bass and great for music and TV needs. When you crank it up, it will shake your walls and the sub performs very well. Like I mentioned earlier I just want more of that at lower volume levels. Great buy if you want to upgrade, don't need atmos and want the most for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. We wanted something powerful yet minimal. This does the trick. Feels like we are at the movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a great product and was very easy to hook up !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and looks for a great price,When I watch movies it sounds like im in a movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Superior Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has Apple airplay and chrome cast built in. Makes things easy when I want to play music from my iPhone while working out. The clarity of the sound is so buttery and upfront. You don't have to turn it up all the way just to hear it. I normally have the volume set at 10-15. Ill turn it up to 25 when I am watching a movie just for full immersion but even then it is super loud. I honestly have no idea how loud this thing gets because its so loud already that I have never tested it. The bass is BOOM BOOM BOOM. I live in an older home and the bass shakes my windows. THIS ISNT EVEN AT THE HIGHEST VOLUME. Very happy I purchased this, well worth it. For those having issues with buzzing sounds and such, you may need to adjust some settings on your TV or external device to get the right sound produced. Cheers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Price + quality = great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this excellent system. Offers excellent sound but not pricey like Bose or other top brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    JBL Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy connection and use. Great purchase for the cost. Good quality, perfect fit for the install.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful bass!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our 5th wheel. Haven't put it in the 5th wheel yet but hooked it up to small tv in living room and works great. adjust volume with tv remote and sounds good. Will know more when we get 5th wheel out of storage for the season.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounder in such a price range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound - meets my expectations. Sound could be bit better but ideal for most of the homes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 5.1 sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound bar and subwoofer. Only crappy thing only lasted a little over 4 years. But other than that. One of the best for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Thumping bass!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bottom line is ..this is a fantastic sound bar. I originally purchased the LG SN6Y based purely by listening to the demo track in store. Although it sounded pretty good at home I found I was craving decent bass that the LG did not have. So I went back to BB and bought the JBL to decide whether I would be happy keeping the LG or upgrading to the JBL and spending the additional 200 bucks. It's a total no brainer. There is no way I can go back to the LG. I'm boxing it back up and taking it back asap. There is nothing wrong with the LG, especially if you have a small room. It just has no good deep bass like the honkin 10 inch sub in the JBL. So happy I brought this bad boy home!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Get it! Sounds better than the LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good setup!! I bought the LG first, took it back and swapped it for this. Still happy years later. About to buy a second for my office!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For my son's bedroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos for our main TV which is incredible. My son wanted this for his room. Considering the price difference the quality of sound is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! the sound is incredible! Quality excellent!

    I would recommend this to a friend