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Customer reviews

Rating 4.6 out of 5 stars with 2259 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,259 of 2,259 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar. No second thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying it. Sound quality is excellent with so good subwoofer performance Don't give a second thought Just go ahead and buy it. It won't disappoint you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as all the other reviews say. Great soundbar for a movie theater atmosphere living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounds for low budget, I recommend this sounds product to all who loves cheap and best sound surrounding for projector

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oh noooo. Not so happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pre used . Not thrilled with it as it is showing issues. Will be taking it back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL 5.1 Soundbar is very impressive and the surround sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beyond Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is a real gem! sounds as good as systems far more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar and woofer sounds amazing! Great addition to my living room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL REMOTE CONTROL ISSUE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung 65 inch tv and the JBL 5.1 Soundbar MY only complaint is that the Geek Squad did not leave the remote control for the JBL soundbar. I do have the remote for the TV. Another Geek Squad team came out a couple days later and could not find the remote control . I would like Best Buy to get me the original control for Model JBL2GBAR51IMBLKAM so that I would at least have it on hand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, sounds like you are in a theater. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of this speakers the quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great-sounding soundbar very deep base makes you feel the movie.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Another exceptional product from JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like bass. Then you can't go wrong with JBL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe JBL makes some of the best sound bars. Love mine so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,easy to use and sounds great. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unbailable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product I have ever bought. It will take you 5 hours at least to figure out how to connect the soundbar with TV and another 5 hours to connect your soundbar to your wireless sub!! Even their tech support needs level 2 support for assistance connecting this product, and of course, you can speak to them. They will get back to you by email. I don't think it's worth the money to pay 200$ more and get the bose 900; at least it has the Dolby Atmos. The quick start is entirely useless, and the website doesn't have the links referred to in the quick start manual. No youtube video whatsoever to show you how to connect this device. You think the soundbar and wireless sub will be starting forward, but not even remotely need to be connected to the device. If you like mysteries and don't have a job, buy this product, and figure it out. No more JBL products!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - 5.1-Channel Soundbar with Wireless Subwoofer did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    So bad, thought it was defective.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $500 system, fell flat. Only controls are low-mid-high bass!?!??! No other controls on a 5.1 system? Bass was weak as compared to the size of the Bass Box. Thought it would shake the house. Not even close. Tried multiple connections from Optical to ARC HDMI with included cable. Also annoying was how SLOW the volume control was to adjust. For $500 it needs to be immediate, not a 2 second delay. It replaced a $150 LG 2.1 unit. I returned the JBL and reinstalled the LG unit which sounds better, had more adjustments and Bass rumbled the room. Just terrible and tinny sound.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Not worth the $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expectations was that it would reduce background noise and make the vocals easier to understand. Neither happened. Not worth the cost.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the audio output of our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. . If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Jbl 5.1 soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl 5.1 ...don't waste your money.on it....if I could give zero stars I would....vocals are crap and the bass is weak no matter what setting your on...this should be a 200.00 sound bar at most....had a sb400 that lasted 4 years and sounded amazing too bad it broke 4 months out of warranty...oh well .going to try something different now ..jbl has always been my go to sound bar...not no more

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly and try some steps with your JBL Bar 5.1. We would recommend checking the equalizer settings of your TV and the soundbar. It would also help to adjust the volume on both devices to make sure that the audio is working. JBL

  • Rated 1 out of 5 stars

    Lowest soundbar in the store?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a few years ago older model for identical. Sound is not good at all for the price point. Look at other options such as Sony which has better sound than this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback that you've provided us with our products. We are sorry to hear that our JBL Bar 5.1 did not meet your expectations. We'll make sure to submit your feedback to the appropriate department. If you still have questions or concerns, please reach out to us at: https://bit.ly/3p82Aa3 JBL