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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,267 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Very good system for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Pairing with Sony tv occasionally doesn't sync. Recommended by Geek Squad member over more expensive models. Only complaint is that I wish it was jet black instead of smoke grey to match tv better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with this soundbar. It is a replacement for a very old Bose Cinemate. Good, wide sound field with a nice punch from the wireless subwoofer. I have it paired with a Samsung 7 series 55 inch HDTV. Setup was a breeze using HDMI ARC. I do notice a bit of a lag in terms of voices matching up with lips on the TV, but am trying to adjust this in the TV settings. Kind of annoying, but it's a minor inconvenience. I purchased this as an open box item and saved a chunk. You can't even tell it was ever even plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome sound that is very clear.love the bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound that is very clear.love the bass. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality! The bass is very powerful! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good sound with issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy set-up. Unit runs extremely hot to the touch and is NOT responsive to the remote control. I would not purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy setup, and good looking product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but my old one was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit very much, I replaced a unit that died & comparing the 2, this one has less functions on remote, my old had different settings like, music, movie or night to quiet sub, this one has none of that but sounds good, my other would set off alarm, this one doesn't but if not comparing is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JBL Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked jbl. This sound bar has worked awesome connected to my Samsung tv it Bluetooth’s easy and was very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love This Sound bar and Subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this was my first sound bar with Subwoofer for my TV . I have a sub woofer for my stereo system and have listened to TV with my stereo in the past . I was surprised at how loud it is and the bass rumbles like you are in the scenes of movies . In some reviews people said they wish it was louder .I dont turn it up but halfway and its super loud . Clear voices and great highs in the front sound bar. Set up was super easy . I listen to music at dinner through this system and it sounds awesome . I have to say it has enhanced my new 75 inch Samsung TV more than I could ever have imagined . I highly recommend this system .You will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good pricing. Grear upgrade to TV sound

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    best speaker and ground shaking experince.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros : - The sound quality is really amazing. - Best part of this system is the subwoofer. Its ground shaking experience you should watch trailer for subwoofer experience : "Jurassic World: Fallen Kingdom".. Amazing theater experience. - Virtual sound is good you can hear form the left and right side like wide sound. - The build quality of the system is really premium look. It does not have the mesh and has some kind of metalic feeling. Feels like bose. - Sound is really crisp, loud and bass can shaking room Cons: - This is not actually cons but something that needs to keep in mind. - subwoofer will need a dedicated space. I mean its really big. It was bigger than my coffee table height wise. - subwoofer has only 3 levels to control low, mid. high. We live apartament its very easy to disturb the neighbors. Low setting og bass make sound bar flat and mid is good to have.. and High .. good luck :) - You will definitely will not get rear speaker sound feeling though this sound bar does really amazing sound in terms of surround sound. We are leaving in apartment were all apartement besides each other if your leaving is attached to the neighbors wall then good luck with this subwoofer. That is the reason I had to return its hard to control this system i nterms of subwoofer because of only 3 l3vel settings. If you leave in you own house where you neighbours are not attached to your house... go for it.. this the best one... it give shaking experience just like theater.. - One thing to notice that for virtual sound to work in best way its better to have walls surrounding to this sound bar, so that the sound can bounce surrounding and make surround sound feeling. For me I had one side wall and other side open because of dinning area so the setting was not that optimal for this sound bar. Overall this is the best speaker you will have if you have room and apartment setting accordingly as I mentioned above.. enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buyer Beware on open box excellent.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at what i thought was a steal at $170 open box excellent. The packaging inside the box looked brand new. No scratches or dents and all protective contents like new. I thought it was great. Powered it on and HDMI input didnt work and neither did the bluetooth. Its like did anyone even test this thing before putting back up for sale?? Only the optical worked however I want to use the tv remote to control sound using the HDMI connection. There werent any open boxes at any locations around me to exchange it with (couldnt exchange it for a new condition in store had to be open box excellent). Now its not on sale anymore. Major disappointment. Theee stars only because it sounded good when i tried it with optical connection. This may not be the case with all open box versions but if the price is too good to be true it probably is. Deciding now if i want to buy it new. Buy it new and dont mess with the open box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is great and very easy setup. A side note for those who need to connect a set of headphones due to hearing. Through a lot of research and trying several different connections due to no one being able to answer me on how to connect headphones . The only way I was able to get them to work for television viewing and streaming was to run soundbar with HDMI from TV then run an optical connection from your TV to a bluetooth receiver/transmitter. Connect and run your bluetooth headphones through the receiver/transmitter. Now I can hear TV and hubby can turn up his headphones. Hope I explained it correctly and hope it helps someone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sounding Simple Soundsystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy setup & overall, sounds really good & seems to interconnect easy with my LG TV & Apple TV box. Only complaint is that there seems to be a very quick progression from low to volume to a level that is too much. so have to be careful when adjusting volume up as it's very easy to get too loud quickly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In Store or On line Best Buy comes through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE sound bar provides better sound and some bass with the sub This was not meant to be a high end audiophile setup, so I am pleased with the function and sound. Best Buy shipped ahead of schedule and provided support as needed, what else could you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality, Subwoofer size

    Rated 5 out of 5 stars

    Amazing sound, easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had the 2.1 JBL soundbar. It was zapped by lightning and we upgraded to the 5.1. I will say that it was definitely worth the extra $. This sound is so much better. Deeper base and more clarity. It fills the room for sure! Reminds me of our old surround sound system, but with less effort! A relative had originally bought the Samsung equivalent soundbar but returned it after hearing our JBL. Highly recommend the JBL 5.1 w 10" subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to go for bose or sonos but ended up going with the JBL because it was on sale and ive been pleased with theor other speakers. I bought this to complement my new movie screen and projector and it didn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this soundbar to improve the sound experience in the living room. Best product for its cost. Sub woofer really rocks, love it. Bought 6x units for my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, amazing bass. Overall great purchase, it won’t let you down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought soundbar a long time ago!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup is just what I needed for my living room. The LG tv I have struggled with sound at 100% on a lot of movies/shows. Haven't needed to turn this to 100 for any reason other than music with the kiddo's! Great value and wish I hadn't wen't years without one. My surround sound in my basement theater honestly doesnt have much over this setup, I don't understand how they do it!

    I would recommend this to a friend