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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,267 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system not complicated good power we love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to upgrade.I looked at a Lot of systems.We wanted something with good power,sound and not a lot of components.I found this at the last moment.The reviews were awesome.It was exactly what we wanted and $100 off.Homerun!!Its awesome.Very happy with Best Buy!!Curbside pickup was easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Surround

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on Blck Friday special and very pleased with the output. Wife did not want rear speakers stands behind the couch so this was the next best option but it really fills the room well with surround. appx room size is 18x22 definitly recommend if not looking for rear speaker option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. This is the first time i have ever had a sound bar in my house so i have nothing to compare it to outside of regular tv sound. With that being said i am extremly happy with the sound and would reccomend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cant connect mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant connect microphone, i like the soundbar but its lacking of connectivity of wireless mic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. The only thing that is frustrating is that when I turn it off and turns back on automatically and connects to the tv. I have to unplug it so that I can use the tv speakers. I have it connected with the HDMI cable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Butterfly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have high frequency loss fron the military and the normal speakers of the tv are not the greatest. This external system has a clearer range that helps me to pick up the higher end better without hearing aids. Plus my family that are into music and play instruments love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. It has wireless Bluetooth and even Airplay 2 (although you have to constantly pair the airplay since it loses its pairing for some reason) otherwise I really enjoyed this sound bar and even bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my home theater is complete!! I have tried Samsung speaker systems in the past and none have sounded this great! However, I must admit the prior systems mentioned were only 200 - 300 watts; This JBL is 550w!! I like the "Feel" of the sound. Action Movies Never Sound Better!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace 5 speakers and sub and it sounds better than my old system. Crisp highs powerful mids and room shaking bass what else could you want. The surround sound part is amazing I thought someone was talking in another room behind me and it was actually the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to pick up a cheaper Samsung and ended up buying this one. Was skeptical and figured I would end up returning. What TV sound could be worth $600? THIS ONE is the answer. I am blown away. Simple controls and amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my basement.. from having the best of the best Sonos.. the jbl is pretty decent for the price.. would definitely recommend for someone thats on a budget but yet good quality..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOOOOOOOOOM ! This is the best soundbar I have ever bought. Just on level 10, I am scared my neighbors are going to be concerned over my video game. It goes up 5x higher than that. One day I will blast it to max just to see. I feel like I'm in a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL doesn't disappoint.. Dauminic was a great help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall just bad! like MJ bad. This puts out real clear sound and thanks to Dauminic I was informed and felt good about my purchase. JBL could have put a longer HDMI cord in the package though.. :-/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar at this price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it!!! Base rattles the house and soundbar sounds crystal clear. Other soundbars would get distorted. Voices are clear during movies. Usually I don’t write reviews, but this product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loud Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this soundbar on sale. Great sound and quality. The only issue I have is that there is not a lot of setting options to personalize the sounds, like the bass, treble, or sub-woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this to about a dozen other sound bars in the store and this one was by far the best one on the display. Unfortunately it was also the most expensive. I replaced a pair of old Bose speakers with this and it takes less space and sounds better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound for home theatre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought a sony 3.1 soundbar and subwoofer, but it wasnt loud enough... bought this one from jbl and my sound can feel the rumble from my basement to the 2nd floor! With the just the soundbar and subwoofer i dont need speakers behind me to get surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the sound sucked…. Then, I read that the subwoofer must be at least 3 feet from the sound bar… we put it on other side of room and like magic, sound volume and quality increased… excellent product…. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    jbl soundbar and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great and has awesome deep bass!!! i've purchased samsung soundbars before and the bass is horrible! the JBL bass has got to weight about 25lbs alone. very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    JBL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great soundbar system. Bass was good, but mids and trebles were very disappointing with movies. Dialogue was so hard to hear.

    No, I would not recommend this to a friend