Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2258 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,258 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace 5 speakers and sub and it sounds better than my old system. Crisp highs powerful mids and room shaking bass what else could you want. The surround sound part is amazing I thought someone was talking in another room behind me and it was actually the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my basement.. from having the best of the best Sonos.. the jbl is pretty decent for the price.. would definitely recommend for someone thats on a budget but yet good quality..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL doesn't disappoint.. Dauminic was a great help

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall just bad! like MJ bad. This puts out real clear sound and thanks to Dauminic I was informed and felt good about my purchase. JBL could have put a longer HDMI cord in the package though.. :-/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar at this price range

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it!!! Base rattles the house and soundbar sounds crystal clear. Other soundbars would get distorted. Voices are clear during movies. Usually I don’t write reviews, but this product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOOOOOOOOOM ! This is the best soundbar I have ever bought. Just on level 10, I am scared my neighbors are going to be concerned over my video game. It goes up 5x higher than that. One day I will blast it to max just to see. I feel like I'm in a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loud Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this soundbar on sale. Great sound and quality. The only issue I have is that there is not a lot of setting options to personalize the sounds, like the bass, treble, or sub-woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this to about a dozen other sound bars in the store and this one was by far the best one on the display. Unfortunately it was also the most expensive. I replaced a pair of old Bose speakers with this and it takes less space and sounds better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound for home theatre

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought a sony 3.1 soundbar and subwoofer, but it wasnt loud enough... bought this one from jbl and my sound can feel the rumble from my basement to the 2nd floor! With the just the soundbar and subwoofer i dont need speakers behind me to get surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    JBL

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great soundbar system. Bass was good, but mids and trebles were very disappointing with movies. Dialogue was so hard to hear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    jbl soundbar and bass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great and has awesome deep bass!!! i've purchased samsung soundbars before and the bass is horrible! the JBL bass has got to weight about 25lbs alone. very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the sound sucked…. Then, I read that the subwoofer must be at least 3 feet from the sound bar… we put it on other side of room and like magic, sound volume and quality increased… excellent product…. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the bar and the sub woofer are quite good. One thing that is lacking is any type of equalizer or controls to balance the treble and voice channel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Completely satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True wireless sound system. Like being in a theatre! Complements our 75" Samsung T.V. Installed by knowledgeable Geek squad. Technicians. Very pleased with our Best Buy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and always great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! Great quality . We always buy appliances from best buy. No complaints yet. We always go to the one in Bridgewater . We always run into the same sales man his great dont remember his name but maybe its on the receipt thanks alot young man.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great value when on sale

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what it is. The subwoofer is very powerful and can really pack a punch. To me i don't really get a "surround sound" effect. It's just a good soundbar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely better than TV speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just barely better than TV speakers. Subwoofer very heavy with no real effect on sound. Got it on sale and was not worth it, definitely not worth full price. Returned item to store for a Samsung soundbar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and quality. Only thing I would say is that I wish it was just a bit louder. It’s great for my room and home but would not put it in a REALLY large room. Which is obvious that large rooms needs a multi speaker system. Price was bit expensive IMO

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Had high hopes

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’d be great for a living room that’s not part of an open concept home. From my understanding soundbars like this are engineerd to bounce off walls to give off a surround sound affect. Unfortunately my living room is an open concept with the kitchen and dining room being a part of it with spaces out walls. The sound isn’t really what it’s all jacked to be. Not really crisp like how other reviewers claimed. The subwoofer is great though! And I love the addition of airplay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I say you get what you pay for... IN A GOOD WAY! I am beyond satisfied with this system and plan to invest more products like this. The rep actually advised this would be the closet sound to Bose and Sonos. It's the bomb!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl 5.1 harman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually chose this over the bose 500 soundbar and 500 sub. I listened to both in the store and while of course the bose was a lot more crisp, the jbl had more bass and plenty of crispness. Awesome for games, movies and music.

    I would recommend this to a friend