Customer Ratings & Reviews

Not so great soundbar system. Bass was good, but mids and trebles were very disappointing with movies. Dialogue was so hard to hear.

Love it !! Great quality . We always buy appliances from best buy. No complaints yet. We always go to the one in Bridgewater . We always run into the same sales man his great dont remember his name but maybe its on the receipt thanks alot young man.

True wireless sound system. Like being in a theatre! Complements our 75" Samsung T.V. Installed by knowledgeable Geek squad. Technicians. Very pleased with our Best Buy purchase.

Love the sound and quality. Only thing I would say is that I wish it was just a bit louder. It’s great for my room and home but would not put it in a REALLY large room. Which is obvious that large rooms needs a multi speaker system. Price was bit expensive IMO

When I say you get what you pay for... IN A GOOD WAY! I am beyond satisfied with this system and plan to invest more products like this. The rep actually advised this would be the closet sound to Bose and Sonos. It's the bomb!!!

I actually chose this over the bose 500 soundbar and 500 sub. I listened to both in the store and while of course the bose was a lot more crisp, the jbl had more bass and plenty of crispness. Awesome for games, movies and music.

Works great for what it is. The subwoofer is very powerful and can really pack a punch. To me i don't really get a "surround sound" effect. It's just a good soundbar.

I think it’d be great for a living room that’s not part of an open concept home. From my understanding soundbars like this are engineerd to bounce off walls to give off a surround sound affect. Unfortunately my living room is an open concept with the kitchen and dining room being a part of it with spaces out walls. The sound isn’t really what it’s all jacked to be. Not really crisp like how other reviewers claimed. The subwoofer is great though! And I love the addition of airplay.

I purchased this because i was disappointed with the sound from my TV. sound is powerful, great bass punch, much louder than i will even listen to it. Music connects via bluetooth, and it integrates with my smart home, great purchase.

I like this Soundbar a lot. I have some negatives: no DTS, too simple of remote and a need of wider sound stage. Bass is insane, simple setup and nice design.

Awesome sound! Seriously extremely happy with this purchase. Have it connected to a 85" Sony Tv purchased from Best buy as well. Soundbar and sub make it sound so surreal and surround sound! In love with it.

Had been told it would make it better, but it far exceeded our expectations. Great audio range with no noticeable delay. Definitely makes the movie experience better.

Tried more expensive sound bar did not get the experience we received with this one. It has crisper voices with still get the booming base we were looking for.

Our previous unit no longer worked and we were purchasing a turntable which requires speakers. This was an impulse buy but am very pleased we listened to the floor units in the store a chose the JBL for the sound quality.

It’s works and sounds great. Only small issue was that occasionally when I had my phone connected playing music it would lose connection. It hasn’t happened in awhile so it maybe worked itself out? Other than that it has been awesome so far

Best Buy sales guy steered us correctly! We love our new sound bar. Seriously, we feel like we are at the movies. The bass is amazing. We actually look forward to commercials because they normally have more bass.

I want to love this soundbar so bad. The build is excellent. It looks sleek under my TV. The sound quality is outstanding as well as the virtual surround. It really does have a way of wrapping the sound all around you even just as a single bar with a sub. However, no matter what I do, there is an audio delay. I tried HDMI ARC and Optical and both produce a delay even when set to PCM. On Dolby the delay is even worse. I thought maybe it was my TV but when I tested it with an optical connection on my 7 year old Vizio soundbar from the other room there is no delay. I ended up returning this bar and first tried a Sony soundbar, I don’t recall the model but it was quite expensive. I thought that one sounded very tinny, maybe because of the microscopic tweeters and underwhelming sub. Now I’ve finally settled on a Samsung Q900T which is again even more expensive, but it has no audio lag and all of the features I want. And it sounds fantastic. I’m not sure what the problem with the JBL Bar is, maybe it has something to do with pairing it with my specific TV, I really couldn’t find many complaints online of audio lag. If there was no delay it would be the perfect soundbar. Unfortunately the delay was just too bad to ignore. I tried for a month to correct it to no avail.

I really love the bass on this set up. It’s way better than my Bose 300 with the sub, costs half the price, usually my wife tells me to lower it because it’s too loud

Pretty good sound for the money. Not gonna blow the windows out of your place and not really a heavy bass system. Just all around decent sound for movies!

Love the new soundbar! Has adjustable woofer accents to mellow or enhance whatever type of program we are viewing! Simple to install and begin using!!!