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Customer reviews

Rating 4.6 out of 5 stars with 2258 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,258 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because i was disappointed with the sound from my TV. sound is powerful, great bass punch, much louder than i will even listen to it. Music connects via bluetooth, and it integrates with my smart home, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enhances movies

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been told it would make it better, but it far exceeded our expectations. Great audio range with no noticeable delay. Definitely makes the movie experience better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Seriously extremely happy with this purchase. Have it connected to a 85" Sony Tv purchased from Best buy as well. Soundbar and sub make it sound so surreal and surround sound! In love with it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Soundbar a lot. I have some negatives: no DTS, too simple of remote and a need of wider sound stage. Bass is insane, simple setup and nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great soundbar for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried more expensive sound bar did not get the experience we received with this one. It has crisper voices with still get the booming base we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous unit no longer worked and we were purchasing a turntable which requires speakers. This was an impulse buy but am very pleased we listened to the floor units in the store a chose the JBL for the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works and sounds great. Only small issue was that occasionally when I had my phone connected playing music it would lose connection. It hasn’t happened in awhile so it maybe worked itself out? Other than that it has been awesome so far

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Fabulous Soundbar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales guy steered us correctly! We love our new sound bar. Seriously, we feel like we are at the movies. The bass is amazing. We actually look forward to commercials because they normally have more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Would not by again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to admit the speaker sounded really good and it wasn't to hard to set up but it died after a little over a year just disappointed for what it cost and it didn't last very long

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. To isolate the issue with your JBL Bar 5.1 Surround, please try swapping the power cables between the sound bar and the subwoofer. If the issue persists, please contact us for further assistance. JBL

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the bass on this set up. It’s way better than my Bose 300 with the sub, costs half the price, usually my wife tells me to lower it because it’s too loud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Audio Delay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this soundbar so bad. The build is excellent. It looks sleek under my TV. The sound quality is outstanding as well as the virtual surround. It really does have a way of wrapping the sound all around you even just as a single bar with a sub. However, no matter what I do, there is an audio delay. I tried HDMI ARC and Optical and both produce a delay even when set to PCM. On Dolby the delay is even worse. I thought maybe it was my TV but when I tested it with an optical connection on my 7 year old Vizio soundbar from the other room there is no delay. I ended up returning this bar and first tried a Sony soundbar, I don’t recall the model but it was quite expensive. I thought that one sounded very tinny, maybe because of the microscopic tweeters and underwhelming sub. Now I’ve finally settled on a Samsung Q900T which is again even more expensive, but it has no audio lag and all of the features I want. And it sounds fantastic. I’m not sure what the problem with the JBL Bar is, maybe it has something to do with pairing it with my specific TV, I really couldn’t find many complaints online of audio lag. If there was no delay it would be the perfect soundbar. Unfortunately the delay was just too bad to ignore. I tried for a month to correct it to no avail.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    New Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new soundbar! Has adjustable woofer accents to mellow or enhance whatever type of program we are viewing! Simple to install and begin using!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for the money. Not gonna blow the windows out of your place and not really a heavy bass system. Just all around decent sound for movies!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Simple and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this sounds really good for a simple sound bar subwoofer setup. Wish it had an EQ or sound modes to change for different types of listening experiences.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    m

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mediocre sound quality. had connectivity issues, which now resolved

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little audio system. It’s got a lot of features, and it’s very easy to set up. Bought as a gift for my father and he’s having a blast!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great with the surround sound, I love watching movies and playing games with this. It's pretty nice to sit back relax and experience almost cinematic like experience with the sound bar and sub-woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressd!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Jbl soundbar to replace a Polk soundbar that i was having problems with. This JBL soundbar and sub sounds great. I am very happy with my purchase and would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality from this sound bar in our small room is great! Perfect for our needs. Was told this was the closest we could get to surround sound without breaking the bank. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 5.1 Sound Bar & Subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sometimes can’t get it to connect to my tv, however, I somehow get it to connect and I’m very pleased with my purchase.

    I would recommend this to a friend