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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,267 reviews
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Audio is not clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it as the audio was not constantly clean which is nos acceptable at all. Very frequently a noise is heard like an interference. I powered off the router to prevent interference; powered off the TV and tried Bluetooth without HDMI (ARC) and optical ports connected (Bluetooth even worse); tried HDMI and optical ports separate and got no luck. I had tried other two sound bars from Bose with same portS (HDMI, optical and Bluetooth) and the sound is totally clean. This confirms that the issue is with the JBL system. The base is great though, but I can’t stand a not clean audio.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and pair with my tv. Sound is amazing. Replacement for another JBL sound bar. Very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    There's something missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the JBL 5.1 channel soundbar with 10 inch wireless sub for my Samsung Smart TV. The sound was good as it is a 5.1 channel but there something lacking when I used it. It was an easy setup. My tv connected with it quickly and so did my cable provider as it connected with ease and accessibly operated through the cable box's remote. I liked the way it looked as it felt it could do a mass sound. Apparently, the range of its max volume is on 30 and you feel it could or should go more. I think it will better for a room sound equipment rather than a family room's.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jbl soundbar sounds ok in my option. Voice were low and no adjustment on the controller for the treble only base. The base is extremely loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with purchase, it’s loud enough for a small living room. Surround sound is good as well can’t complain at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound bar for trhe money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it sounds great i,am a profishional drummer and trust me it rocks so loud caused my glassbreak to set the alarm off twice and remove the battery to crank it up.greg

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bass factor in this unit is epic. Unless there is a sound setting that I am unaware of, vocal content can be a bit hard to hear from the soundbar. Outside of that, we love the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just enough

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the TV speakers and alternative to a full receiver/speaker setup. Plenty of sound to fill the room for movies, music and video games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Jbl5.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My precious sound bar shorted out when I went to push the button to turn it off. I went to Best buy and purchased the JBL5.1, it was super simple to hook up and seems to be working fine..

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great base with different levels of base that can be tuned into according to what you are watching or listening to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal, great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. So glad we got it! We had been thinking of getting one and when we saw an open box one with a great price, the decision was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great 5.1 speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it while having a mind to purchase something else. Best decision to change my mind. Quality system and punches way above its weight. great sounding speaker set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great rocking sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Very ideal for the bedroom. The sound will be more than anything you will need in mo9st cases.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, very loud, very clear. i use this in a 600 sq ft room and its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound from this soundbar. It's not the top of the line, but the overall sound is head and shoulders above the lower/mid range options available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is the best, only downside is the subwoofer is a tiny bit less powerful compared to the 3.1 but still great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar and Subwoofer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL soundbara nd subwoofer have the best sound quality for the money. You just cannot beat the sound that this system puts out. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom Boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ! From watching movies to jamming out to some music, it sounds amazing and looks great too !! Thanks JBL !!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor soundbar for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. There’s no way to adjust the sound other than the volume. Some stuff sounds ok, and other stuff is over-stimulating. It’s better than TV speakers, but at $279, it’s still way over priced.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Bar 5.1 Surround has an option to adjust the sound settings; Bass Adjustment, Audio Sync, and Smart Mode. You can check our JBL_SB_Bar 5.1 SURROUND Owner's Manual, "7. SOUND SETTINGS", page 15. If you need more help, please contact us. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this sound bar! The quality is so clear it sounds as if you’re in the movie theater! This was a much needed buy considering during the Quarantine!

    I would recommend this to a friend