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Customer reviews

Rating 4.6 out of 5 stars with 2259 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,259 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound system. Fills the whole room with quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best soundbar in the market. Would recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for small room Great quality of sound qith good price deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULD NOT GET SOUNDAR TO POWER UP. CALLD JBL SUPPORT LINE AND THEY SAID SOMETHING MUST BE WRONG WITH THE INNER COMPONETS. HAD GEEK SQUAD PROTECTION AND TOOK BACK TO BEST BUY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not a headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with only 2 wires instead of a dozen wires with a whole bunch of inputs and outputs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Booming Bass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and the price was great! Only issue is occasionally the wireless subwoofer will desync.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the revues and went and purchased the system it was surprised just how good the sound quality is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We bought a new tv and needed a sound system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and needed a good sound system. We always heard that JBL was a good brand and it is, we love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes you feel like you’re in a movie theater! Love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and quality of the sound is top notch....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connectivity problem with the remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fine, however, 6 weeks after purchase lost connectivity using the remote when it was connected to the optical cable. We worked around the problem by going to the HDMI cable from the Apple TV to the sound bar. Now the sound bar works with the TV remote. Not sure what the problem was with the optical cable/JBL remote situation, but I guess it doesn't matter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Not a great JBL product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first JBL sound bar system (and first overall JBL product) about 18 months ago and was hooked immediately. It was the 3.1 sound bar system. Easy to set up, simple to operate, and nice features on the remote. Since purchasing that 3.1 system, I now have a 2nd JBL 3.1 sound bar, JBL LIVE650BTNC Wireless Headphones, a JBL Boombox, a JBL Extreme 2, and just bought four JBL car speakers. Needless to say, I’m a JBL fan. After speaking with a Best Buy salesman, who was extremely nice, he said without a question that thIs JBL 5.1 system was better than the JBL 3.1 system I bought about 18 months ago. NOT EVEN CLOSE. I returned this product after one day. This 3.1 system is the way to go if you’re a JBL fan. Don’t even think about this JBL 5.1 sound bar system, at least in my opinion. The only bass options that you have with this one is Low, Medium, and High, and they all sound very similar. On the JBL 3.1, you have a bass range of 0-30 from the identical subwoofer, giving you a lot to choose from in terms of bass. On this 5.1, there is no option of different sound modes like on the 3.1, where you have several to choose from (sports, music, movie, etc.) The overall sound quality is nowhere close to the 3.1, and I did my research and listened to just about everything I could sample. Not a great JBL product, I’m sorry to say. I had high expectations for this system after my positive experience with the 3.1 but this just didn’t deliver.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. I love it and the sound is amazing. It goes great with my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will order again. Fasy shipping. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good watching a movie or listening to i heart radio works really good with my Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Jbl 5.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very powerful the basis so good is bad the is not Dolby astmos but still very good system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Wish there was more ways to customize the sound like with equalizer. Overall a good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, for price! Happy with our purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl 5.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar for low money cost. Buy buy buy buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the value. Just make sure to connect the wires correctly, and it should be good to go. Easy to use!

    I would recommend this to a friend