Customer Ratings & Reviews

I would give this a 5 start rating if it came with the cord that most probably need- Digital Audio Cable. For the cost of this, even on a sale a $20 or less cord should be included. The HDMI didnt work with our tv for sound. Easy hook up when you have everything you need.

love the sound bar and the wireless subwoofer . amazing quality really hits the whole room well , unfortunately one of the reasons i got this set is because it said it was mountable and that it came with proper equipment, brackets were missing so i can’t mount on my wall

You basically get what you pay for though it might be pricey for what the system gives. Personally it should be a $350 speaker. From a basic perspective, it handles movies better than music. From an xperienced view, this is at an entry level. The bass is very dissapoitning.

sound is good but was not calibrated equally with tv sound

I love the new sound bars, amazing sound quality.yes

Good subwoofer... sound on HDMI is low sometimes..

Bought a few sound bars before this. This tops them all

Connected to a new Sony 75" X85J TV. HDMI connection worked well, except the volume control. The sound bar volume changes very slowly. Annoying when you want the volume changed NOW. Sound was good with plenty of bass. The TV is used as a PC monitor. The sound bar was mostly used to Bluetooth music from my phone, but the TV sounded fantastic. Problem... about a week was all the sound bar lasted. It quit working all at once, as if the plug were pulled. Never to be heard from again. Returning it to the store.

Pretty happy with this system. Sounds is pretty good

I shopped for this with my daughter for a housewarming gift. I was an acoustical engineer for JBL and preferred this over the other brands and my daughter preferred it too. And the salesperson gave us a discounts of $100 for price matching. A win win!

The Best Buy associate arrived earlier than expected, went right to work and had the system install done quickly. He was very nice and polite through the whole experience. When he was done he showed us how the operate the system and patiently answered all our questions before he left.

It was perfect for about a year and half. Now the sub keeps cutting in and out. I don’t know if it’s a connection thing but for 400 i would expect more.

By using hdmi on the arc on the tv and when turn it off you have to adjust again and again until it detect the sound bar.. and i go to best buy again to buy the optical cord and also without turning off the sound bar but it sounds great.....

I purchased this Nov 2020 but didn't open the box until May 2021. This with my 65 In Samsung TV is the best thing ever! I can hear the music throughout the house. The sound quality, value and easy set up makes this purchase WORTH IT.

Its loud but the sound quality is not there. Returned this one and bough the same model latest release and its a great difference

Surprisingly JB;L 3.1 is better than 5.1. There are very minimal options on the remote. There is no sound mode. JBL3.1 has a bass level upto 30 whereas 5.1 only has 6. I didnt return and ended up keeping.

This is a good mid to entry range set for a subwoofer with soundbar. I think the $600 msrp price doesn’t match performance but if you can manage to get it on sale that I would highly recommend it.

I have the 3.1 as well and absolutely loved it. I went to buy a second one not long ago and the new 5.1 was cheaper. What I thought was an upgrade is not. I lost some sound functionality and the system itself (had I not hard three 3.1) sounds great but the 3.1 just sounds better and louder. There's glitches with three Bluetooth where I can only have one device paired at a time (when using a secondary phone I have to 'forget' and pair again) which is a nuisance. I love JBL audio but disappointed in this purchase.

On paper, this JBL soundbar looks legit. It's 5.1 channel with a huge 10" subwoofer. On the plus side, the subwoofer was excellent. However, sound is really bass heavy and dialogue comes in very muffled and you have basically zero sound adjustability. You can only control the subwoofer level. Other soundbars (even the cheaper vizios) have more sound customization abilities than this. At the end, I opted to pay a little more for the LG-SN8YG, which I highly recommend. Tons of sound customization to fit your preference and it just sounds good when you catch it on sale for $500.

Big bass & fine for TV but not great for music. The sound bar sounds flat with music. For the $$$, I thought it would be a more dynamic sound. Returned it & went with Sonos.