Customer Ratings & Reviews

The bass can be very low and good depending on the movie you are watxhing.. i still wanted more bass! But the soundbar I think lacks more fidelity and more liviness i feel is too dull for being a JBL Prime soundbar.. just my opinion 8/10 in my opinion...

This is good for small room and if you are not fond of high volume. At full volume, it is Nosie gets burst. At this point I am enjoying especially movies and video games. Setup is little complex. I think this will be better with add on room speakers

I would say I’m the average joe when it comes to sound bars. This one has performed extremely well so far so honestly if you’re just trying to add better sound to your tv time, this should be fine. I’d recommend it 10/10.

It was marked as an "excellent" openbox product but it was not. The soundbar itself would over heat, even when it was on standby.

When connected to the PS4 it sounds good, but not great. When connected to our Samsung TV, you can hardly tell the subwoofer is on when the volume of the soundbar is up and the bass is at 5. There absolutely are NO room shaking bass like some reviews stated. We have tried everything thinking we did something wrong but nothing has helped. We checked the settings on the TV, repaired the sub, reset the sub and soundbar, replaced the HDMI cable 2x, tried using a digital cable etc...and NOTHING works. We were are extremely disappointed in this JBL 5.1 soundbar and cannot recommend this.

Did not want to invest $1000 for a spectacular soundboard and settled for this model. Expected more bass sound when listening to music, but for the price, it is ok.

It’s junk! The sound bar gets hot. It starts making a buzzing noise, and no longer get audio from it. Bought it in March and I’m not able to return it.

It’s a loud system, but it’s finicky. I had trouble with it disconnecting, I had to move my router since that seems to be what was causing BT interference. After I sorted the disconnection issue it’s been good.

im still having trouble setting with a optical cable, just no sound comes out, went back to best buy and they gave me another one and still no sound from the optical cable , just the HDMI my son said maybe my tv is to old ( 7yrs old 60 in Sony Bravia)

This little sound bar really packs a punch. I used it for a small living room that I couldn't put incieling or in wall speakers. Still did an amazing job on audio!

The sound bar works well, could use more comprehensive installation instructions. The Best Buy associate that helped me chose was very knowledgeable and patient great job.

This sound bar/subwoofer is a decent value for the money I paid. I would like more fine control over subwoofer volume - it currently offers five level choices.

If I would have bought this product at its original price I would have been super upset, instead I got it for half off I was still disappointed with this product. The Soundbar sounds good the subwoofer would cut in and out about every 10 seconds the cardboard game unglued from the subwoofer port had to return it. Would not suggest this item. Was an open box by and said it was inspected oh, was not inspected very well because of subwoofer box was damaged and the port was broken.

Great sound when it works, but I had returned one of them already due to subwoofer always disconnecting from the sound bar every 2 minutes. I called LG to see if they can troubleshoot the first one and nothing fixed the issue. So I returned it and got the same one again because I hoped this one would actually work but I did the same thing 8 minutes in after I hooked it up. I really wanted to keep it because it does sound great when it works but I'm disappointed and I'm going to have to return it again smh.

Sound bar is not the best. Sounds like the mids are over powering, so when your listening to something at a low volume it sounds mumbled. Has no choice for settings. So no turning up the treble. At this price point should have came with a optical cable. I will probably return it and get another Vizio for half the price. The Vizio I have sounds better and I've used it everyday for the last 6 yrs.

I had been looking for a nice sound bar online every where so i went to BEST BUY and i saw this jbl-5.1 sound bar it was the best sound bar for the money go check it out.

Sound quality is excellent but have intermittent problems with it working. Sound started cutting in and out and now it does not work at all.

Nice but the 3.1 is better in my opinion. You would think that if you purchased a bigger system that it would deliver more sound, however not the case. 3.1 is cheaper and to me has better sound quality

5 weeks later and I am still blown away by the sound performance I am able to get from this JBL soundbar and subwoofer.

Subwoofer failed after hardly one year of use. Bass will cut in and out which is completely annoying and destroys immersion which is the reason to even buy the combo. JBL will not assist you in getting the issue taken care of. You're better off buying from a more reputable company.