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Customer reviews

Rating 4.6 out of 5 stars with 2259 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,259 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sucks you can add speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but it sucks you can not add speakers to it. Had I known this I would not have bought it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get sound to play through the optical cable connection. Ended up just connecting with an hdmi cord. Took away a star for not being able to use optical connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish had more sound settings. Should have treble setting. And more buttins on remote to change settings. Bass level 1 to 5 instead should be 1 to 20

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    It’s cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella bass , love em but sometimes the subwoofer disconnects for no reason and I have to spend time figuring out how to reconnect it

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Bar 5.1 Surround. Please see page 10 of the Owner's Manual for the steps on pairing the subwoofer and soundbar here: https://bit.ly/2LLqE1v JBL

  • Rated 5 out of 5 stars

    Great Bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re getting excellent sound enhancement. This was easy to install and doesn’t really show. Just looks like part of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Not that great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Not that great. Surprisingly very good Subwoofer. Really impressed with the performance of the Subwoofer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Limited increase of volume of subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good that was I am expected ! But only thing that I have a doubt about the subwoofer. Limited access to increase volume of subwoofer ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money! The employee was a great help also to show us the different products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get to enjoy watching my games and play my games all day. My Christmas gift for sure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    An average soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound quality is good but the bass is average despite 10" Subwoofer. Good for watching movies but average with music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review. We're pleased to know that your happy with your JBL Bar 5.1. If you have questions about it, feel free to reach out to our Customer Support team. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but you could probably find something as good or better for the same amount of money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 5 out of 5 stars

    Theater sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase i really enjoy it, eventhough i don't know how to handle it yet but I am learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl subwoofer sound systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL Sound and theater product is a good and nice and the quality was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was awesome. He made some great recommendations and we couldn’t be happier with the jbl unit we purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound barb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design compared to the 3.1 is nice but honestly they’re not that much different but the upgrade was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for for a sound bar not sure what the price is now but I got it during a sale for $300 and it was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Low volume

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better.. sound is super clean.. but wish it was louder.. pretty disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Best Buy employee. Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung TV and wanted to be sure that the sound bar would work in unison with my TV. It connects via HDMI. And it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Looks good but haven’t heard it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the lake house. Was a open box item. Box was pretty beat up but contents were fine. Missing both electric cords, and any other cords if they were included. Ordered electric cords for it. Plugged everything in and tried to turn it on. The sub powered up but I could not get the soundbar to turn on. I definitely won’t buy an open box item again. I just can’t believe that Best Buy wouldn’t power up something before reboxing it for sale. I’m disabled so I usually shop online and have been stressed about going to the store to return it. Txted Best Buy online and have a return label but was told that I would have to pay for UPS to re box for the return since the box was so beat up that I threw it out. Sure wish there was a easy way out of this. Am regretting my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light. Works great. I use it for work. It works great when I have to get in tight spots.

    I would recommend this to a friend