Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing impressive bass, as the most compelling aspects of this 5.1-channel soundbar. Many also praise its ease of setup and user-friendly design. While the system receives positive feedback, some users mention limitations with the functionality of the remote control. The powerful subwoofer is frequently noted, contributing to an immersive audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,267 reviews
  • Rated 5 out of 5 stars

    Awesome experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was awesome. He made some great recommendations and we couldn’t be happier with the jbl unit we purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound barb

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design compared to the 3.1 is nice but honestly they’re not that much different but the upgrade was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for for a sound bar not sure what the price is now but I got it during a sale for $300 and it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl subwoofer sound systems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL Sound and theater product is a good and nice and the quality was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Best Buy employee. Love it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung TV and wanted to be sure that the sound bar would work in unison with my TV. It connects via HDMI. And it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Low volume

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better.. sound is super clean.. but wish it was louder.. pretty disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Looks good but haven’t heard it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the lake house. Was a open box item. Box was pretty beat up but contents were fine. Missing both electric cords, and any other cords if they were included. Ordered electric cords for it. Plugged everything in and tried to turn it on. The sub powered up but I could not get the soundbar to turn on. I definitely won’t buy an open box item again. I just can’t believe that Best Buy wouldn’t power up something before reboxing it for sale. I’m disabled so I usually shop online and have been stressed about going to the store to return it. Txted Best Buy online and have a return label but was told that I would have to pay for UPS to re box for the return since the box was so beat up that I threw it out. Sure wish there was a easy way out of this. Am regretting my purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    For bass lovers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice soundbar, if u don't mind it not having Dolby Atmos or DTS. Amazing deep bass though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work light

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light. Works great. I use it for work. It works great when I have to get in tight spots.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stereo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that loud. Good sound though. I was just looking for very loud

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We suggest adjusting the volume on the JBL Bar 5.1 Surround and checking your source if there is an EQ balance control. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is great for watching movies or listening to music. We love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might work well in individual square rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is more directed towards square individual rooms as opposed to open areas. You can’t put the subwoofer very far from the main speaker. Only sitting directly in front of unit will seem as though the sound is surround. Not horrible but not fantastic.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Bar 5.1. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Great compared to samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a return Samsung Q70T with this JBL. My living room should be standard but Q70T sounded worse than my own TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works. The sounds are so clear . Enjoy listening to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bit overwhelming bass but I love that you can it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, only thing that’s not a big deal to me is the bass but I can adjust it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but pretty darn good item. Great price and great salesman service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happy with this purchase, and I'm happy with the look of it. It was easy to connect and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this super deal! i will definately go back for other deals. welcome all and let us share out the available deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I bought it to connect my phone and computer. It has multiple possibilities, best purchase yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the same products made by this manufacturer and extremely satisfied with their products.

    I would recommend this to a friend