Customer Ratings & Reviews
- Model:
- JBLENDURDIVETEL
- SKU:
- 6253437
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers enjoy the Endurance DIVE Wireless In-Ear Headphones for their excellent sound quality, waterproof capabilities, comfortable fit, and long battery life. However, some users have experienced difficulty with the controls, connectivity, and volume adjustment.
This summary was generated by AI based on customer reviews.
waterproof and work well in sauna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these when I swim and when I am in the sauna. Typically, my wireless headphones get too hot in the sauna but these work great. I have had them for a couple months with no issues.
I would recommend this to a friendGreat material for students, travelers, & athlets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL-Endurance Dive Wireless In-Ear is easy to use. I encourage students, travelers, and athletes of any kind to buy it. I think they will have any regret at all.
I would recommend this to a friendbest headphones i've ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 100% satisfied with this purchase. They have been used everyday since I bough them, especially while at work. I would recommend these headphones to anyone looking for some. Great value.
I would recommend this to a frienddisappointed BT device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a BT device that would work while she swam. Unfortunately, the BT function does not work while submerged. It can store songs locally and play back while swimming, but this is not what she wanted, so they were returned.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review.Since Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. It can be locked before going into the water to avoid unwanted user inputs. For more information, you can check our our website on what it can do: https://www.jbl.com/endurance-headphones-series/JBL+Endurance+DIVE.html
Not worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones will only stay on if you are listening to music or talking on the phone then will turn off and not reconnecting. when you try to download music to them it only takes mp3 files.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Controls
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.volume control impossible to use. All of the controls are too hard to work. If water gets into either side then you can't hear
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, you'll need to make sure you're using the MP3 mode when swimming as bluetooth doesn't work underwater. Please also make sure to lock the controls by tapping the JBL logo of the right earbud once, then place your finger on the logo again, and hold it there for 5 seconds. You will hear a confirmation tone in the headphones when locking takes place. To unlock, close the power hook. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great Wireless Earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great. They have a good hold on the ears so they don’t fall out when you are exercising. The audio quality is also amazing.
I would recommend this to a friendReview
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has easy functions and an easy upload for the music file, but when using the device while swimming the splash of waves can easily change your song when you’re in focus mode.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. Make sure you lock your device before swimming so that it won't change songs. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great idea if you can get it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these and I could only put about 90 songs on it and I couldn't get it to play. I am going to get one that has a physical button to push to get it to play. I ended up getting my money back.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Bluetooth
difficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very touchy and difficult to use. When using at the gym and someone else using bluetooth got close to me the product would disconnect. It was a big disappointment.
No, I would not recommend this to a friend My husband i love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for the day of the father, and my husband loved them because he can connect them to their phone or listen to music from them
I would recommend this to a friendHead phones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these items. Can't say they were really bad, but they were suppose to work well with swimming and they didn't.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Difficult to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I tries to get this device to lock before I stared my swim. After about 10 minutes of working with it I finally got into the pool. In the first lap I heard a strange noise and it completely stopped working. I let it dry and it played music again but I sent it back. The manual is in very small print so I looked it up online and yet it still wasn’t clear how to lock the device. I think I may have unlocked it by trying to turn up the volume. Too tricky for me to fool around with when trying to get my laps in.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Pairing
JBL Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy them because they are cheap and will not last. They are not worth it and are difficult to pair.
No, I would not recommend this to a friend Stay Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see why this item is on clearance! Took forever to download music & even more difficult to activate & listen to music! Not thrilled of the purchase.
No, I would not recommend this to a friendBroke in 17 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds because they were waterproof not water resistant. I do lawn care for a living, so I sweat heavily constantly and I get rained on alot. They claim waterproof. I don't know what happened, but on day 17 they just quit working. I do not live close to any Best Buys, so I haven't had time to take them back and get them looked at.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
- Cons mentioned:Pairing
When it works it’s great. But that is very rare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly ever pairs up and if you move your head a certain way, it glitches.. for the birds!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .JBL Endurance Dive is compatible with Bluetooth connectivity for Android, iOs devices and computers. To pair with your phone, make sure the earphones are in pairing mode. To do so, first tap once then tap again and hold for 5 seconds the JBL Logo on the right earbud. The LED indicator should be blinking blue. Search for JBL Endurance Dive on your phone and select to pair. It is also suggested that the range for the Bluetooth wouldn't be more than 10 meters to avoid disconnection. If you need more help, please reach us through this link: https://www.jbl.com/support-contact.html.
They don't fit well and the controls are difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when I bought the headphones, so I charged them up and use them for an inaugural swim. I know that Bluetooth doesn't work well in water, but these things kept falling out of my ears. I gave them a second chance and again the same thing. The headphones are not ergonomically friendly and they are a bit clunky given all the technology to create a slimmer product. Please look around before you purchase these, because they are not what they portray to be.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for providing us your feedback with our JBL Endurance Dive. We're always looking for ways to improve. The design of these earphones has a hook for a secure fit while wearing it. We'll forward your feedback to the appropriate team.
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for running and working out. They stay in the ear without the issue of slippage.
I would recommend this to a friendGreat investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really do not like having my head under water. These headphones make a world of difference.
I would recommend this to a friend