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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 3.6 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers enjoy the Endurance DIVE Wireless In-Ear Headphones for their excellent sound quality, waterproof capabilities, comfortable fit, and long battery life. However, some users have experienced difficulty with the controls, connectivity, and volume adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 361 reviews
  • Rated 5 out of 5 stars

    Great product in comparison to others!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Had to replace my old ones that were more expensive and only lasted a year. This was a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    death is a must...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the worst quality for JBL headphones. but I will never trust this brand so long as I am alive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn’t for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be the product as much as it was my preference. They were loose and fell off my neck. Sound quality was average. I ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for a couple of months. Will no longer pair with other devices. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our JBL Endurance Dive. Please try the troubleshooting steps on our support page article about "Bluetooth and Pairing" using the link below, to isolate the issue with your earphones. If you need more help, please reach out to our Customer Support. We're here to help. https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    More than what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! They have a lot of cool features most headphones don’t have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff for working out. The only problem the USB charger cable is too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like it work great no trouble at all i highly recomend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are simple to use and much needed especially during quarantine jogging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily Dealssss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you can get it on the daily dealssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pair of ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Easy to pair, comfortable earphones. Clear as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t suggest to purchase it. Basically it doesn’t work well under water. Even I downloaded my stuff and didn’t use Bluetooth sound quality really really bad. Whatever do not buy this headphone. Actually don’t use any headphones when you swim just enjoy that moment and be grateful (;

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great. I love using them when I cut the grass.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them. Magnet was weak. Not a fan of the style. Battery life isn’t long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. They automatically power down when you take them off. Love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the great waterproof ability. They would continually turn off/

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    Cool to use in the pool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to down load music. But worth doing. Works great in the pool

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable going over your shoulder doesn’t feel comfortable and they don ‘t well in the ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to know you are not satisfied with your purchase, please contact us for further support JBL

  • Rated 2 out of 5 stars

    Great service but bad product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store but these headphone did not work as anticipated.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No easy uses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm don't like the system bottom, is very sensitive, sometimes the calls automatic canceld

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Endurance Dive has a Touch control lock by opening the Powerhook to avoid accidentally touching the controls. If you need more help, you may reach out to us at https://bit.ly/2zwFkYM JBL

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use while working out. The product works fine for my needs.

    I would recommend this to a friend