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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.2 out of 5 stars with 258 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

50%would recommend to a friend

Customers are saying

Customers enjoy the sound quality and battery life of the Free True Wireless In-Ear Headphones. They appreciate the design and small fit of the earbuds. However, some users have experienced connectivity issues and difficulty finding the right fit for their ears. Additionally, a few customers have mentioned that the bass is lacking and the price is not the most competitive in the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 258 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great signature JBL sound. Awesome audio and handles phone calls well. A good choice for true wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great workout headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly Wireless is super convenient. Magnetic charging pod ensures they dont go missing. Sound quality just okay compared to beats by dre.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super comfy with great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snuggly in place in ears to provide worry free mobility and other activities

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    okay, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds constantly fell out of my ears even with trying the different silicon grips and earbud sizes. I dont think I have weird sized ear canals but apparently I cannot get these to stay in properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These were great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great ear buds till I lost one. It sucked to loose it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great also have great sound haven't had any issues with these JBL EARBUDS

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Expensive and poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to fit-fall out easily and feel heavy. Poor pairing-lots of drops from the left earpiece. Sorry I let the sales person talk me into them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. ... Look Good feel good and can be used as an ear piece for phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True wireless bluetooth is nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the speakers is definitely convenient, and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional sound for the price. Would Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. They cancel out almost all other sounds when playing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable fitting true wireless ear buds i have tried

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and comfortable good price and nice look (= !!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is to short. I even thought there could be something wrong. Tried to return but waited to long to do it. So Best Buy says your on your own now. After only 3 months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hello! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feeling is so much better than my other pair and sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great ear buds for people who love tunes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new ear buds they fit snug and music quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use at my job in the freezer and works great have no problem with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great JBL BT Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have the best sound quality! Great for music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but they are a little hard to keep together unless you have the case with you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great. I highly recommend and JBL product.

    I would recommend this to a friend