Customer Ratings & Reviews
- Model:
- JBLLINK20BLKUS
- SKU:
- 6086202
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the LINK 20 Smart Portable Bluetooth Speaker's sound quality, portability, and Google Assistant functionality. Many appreciate its long battery life and water resistance, making it ideal for various uses. However, some users have noted concerns about the charging port's durability and the speaker's size. Overall, the positive feedback on sound and convenience outweighs the reported issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging port
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly got to use it and then it stopped charging.
No, I would not recommend this to a friend No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker I've ever used. Headache trying to connect to it via bluetooth. Google Assistant isn't even that useful, it is very limited as to what it is actually able to do. Tried to watch Youtube videos while connected and the audio doesn't synced up. Do not buy this.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL LINK 20 speaker. This speaker is a voice-activated device that works with the Google Home application. Unlike most of our other portable Bluetooth speakers, it's trickier to set up since it needs to be connected to your home network. If you need troubleshooting assistance, please reach out to us here: https://www.jbl.com/support-contact.html
Very dissatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker worked great. Until it didn't. After 3 hours of use I heard nothing but popping and static. I used multiple devices Note 8, iPad pro. Same issue. I factory reset it and same issue.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.