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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the LINK 20 Smart Portable Bluetooth Speaker's sound quality, portability, and Google Assistant functionality. Many appreciate its long battery life and water resistance, making it ideal for various uses. However, some users have noted concerns about the charging port's durability and the speaker's size. Overall, the positive feedback on sound and convenience outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 363 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and great quality and easy to use the Bluetooth system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Way better than the JBL 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts long ..good sound..I have listened to it all night!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sounds compared to the link 10 and sounds better than the link 300 imo it very well balanced. As a Chromecast multi audio group it quiter compared to a Chromecast audio puck in initial settings but can be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Great sound (no wires in the way)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a small home. Love that it offers google home on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great water proof speaker. Use in birdcage for mus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use. Perfect for any outside location.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great Sounding Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the beach or bbq. Crisp, clean sound.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Nice Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great and is easy to carry around the house

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Better than HomePod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker rocks. Is great sound, portable and works amazing

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    it is good but could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speakers twice and same issue happen again charging port get broken easily due to position, I strongly suggest to put the charging port in the middle of the speaker to avoid that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great Portable Bluetooth Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for the money, easy to operate. I like

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. Great sound, small enough but big enough. love the 360 sound no matter what way it faces I can here it. Love that it has google assistant and not Alexa. Google home speakers are great but their sound for music is horrible. This speaker takes care of that and i even bought the smaller version for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass, easy to use and sound is awesome. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Speaker, Work-in-Progress Google Assistant

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having previously owned a UE Boom, I really didn't think sound could get much better; boy, was I in for a treat. Enter the JBL Link 20. For starters, everything past the test of standard things: water resistant, shock and dustproof, can clip onto a backpack (just like my UE). Better yet though, the speaker comes with Google Assistant, albeit with some quirks. You have to go through the app in order to access the function, and some may find that cumbersome. However, the actual Assistant function is pretty good, and I found decent response times. The speaker gets loud, and has a solid bass to back it up. I found the battery to last about 7 hours continuous play (even though the box claims 10) which is not bad at all. A great sounding and loud speaker, just with some quirks. Still recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great WiFi / Blue Tooth Speaker - OK Assistant

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi / Blue Tooth Speaker - Awesome sound. The assistant end leaves a little to be desired, doesn't mesh perfectly with the rest of our Google Home / Groups, but overall very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good battery, love the Google assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this item for a party that I was having at a hall that did not have music and this particular speaker was AMAZING! I linked it up to my spotify and a party aint a party without music. It was heard in a rather large area by everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it mainly to link up with my other Google speakers. It works well. The charge lasts a long time. Will probably buy another one. Catch it on sale and it cheaper than the Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker with good bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speaker, wanting something that was affordable, from a recognized brand and I could use without my phone. This speaker checked all of the boxes!! I am extremely satisfied with my purchase and may buy additional speakers to pair together for even better sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this item at Thanksgiving sales. Very good quality, sound is great. The blue tooth is easy to connect and it works as far as 20 feet. If you want to buy such speakers please go for big one because the sound quality is better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this speaker! I use it as our outdoor backyard speaker, sound quality is awesome , JBL doesn't disappoint. And with the Google assistant built-in, it expands my smart home features to the backyard. The speaker can also withstand weather.

    I would recommend this to a friend
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